Accenture and Blue Prism, a leading provider of enterprise robotic process automation (RPA) software are working together to provide RPA solutions to help organisations across industries automate a wide range of business processes for reduced costs, improved compliance and increased productivity.
The alliance combines Accenture's global reach and cross industry expertise with Blue Prism's RPA software robots to provide the next generation of the "digital workforce." As part of this, Accenture plans to certify more than 600 professionals on Blue Prism technology and implementation to provide critical advice and guidance to companies navigating a complex automation landscape.
Circle K Europe (previously Statoil Fuel and Retail) has streamlined its Finance, IT, Customer Service, Fuel and HR operations at the Riga and Warsaw Business Centers. Automation has allowed Circle K to standardise and improve services which has helped reduce processing times and make Circle K an even more attractive place to work.
"RPA has changed the way we structure and allocate work, allowing us to spend more time on improvement initiatives," said MD Circle K Business Centre at Circle K Europe, Kristian Kjernsmo.
"By automating routine tasks, we allow our skilled people to focus on the more interesting and challenging parts of their jobs, which has the dual benefit of engaging our people and improving the customer experience. Accenture has been with us from the beginning, helping us in the exploratory phases of RPA right through to the implementation," added Kjernsmo.
"This relationship builds on Accenture's history of helping organisations capture new business value through automation and complements our efforts to apply the technology quickly and at scale to ensure benefits are realised early," said group operating officer, Accenture Operations, Manish Sharma.
"The cost and productivity benefits of RPA are enabling firms to operate smarter and are offering the human workforce the opportunity to engage in more stimulating and strategic work," added Manish Sharma.
"We are delighted to be working with Accenture to deliver the value of a digital workforce to many different types of organisations across the globe. With 40 firms already on board to benefit from this alliance, we are seeing a clear appetite for RPA as firms quickly realize the vast array of benefits to business performance and productivity," said CEO and co-founder Blue Prism, Alastair Bathgate.