Airtel Payments Bank Managing Director and Chief Executive Officer Shashi Arora (pictured) has resigned in the wake of the firm’s e-KYC (know your customer) licence suspension by Aadhaar-issuing body UIDAI.
“He has been an asset for Airtel and over the years has contributed to the company’s growth story. Having led the operations in key telecom circles followed by building a strong DTH business, he has laid the foundation for Airtel’s payments bank operations,” the statement said.
The action was taken following allegations that Bharti Airtel was using the Aadhaar-e-KYC-based SIM verification process to open payments bank accounts of its subscribers without their ‘informed consent’.
UIDAI on Thursday had allowed Bharti Airtel to use Aadhaar for re-verification of its mobile customers till January 10 with stiff riders after it returned the ~138-crore LPG subsidy remitted to the unsolicited payments bank accounts.
It, however, maintained that Airtel Payments Bank e-KYC licence will remain suspended till final enquiry and audit report.