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Apple iPhone X catches a cold as screen freezes in low temperature

Apple didn't specify an exact time-frame for the 'coldgate' bug-fix but it is most likely to be rolled into iOS 11.2

IANS  |  San Francisco 

iPhone X, Apple
iPhone X

After admitting that the can temporarily lose touch functionality in cold weather conditions, is reportedly planning a software update to fix the issue.

"It appears the 'coldgate' problem with was happening at temperatures close to zero degrees but still within the recommended temperature range," 9to5Mac reported late on Thursday.

Some users had complained last week about their phone screen not working in cold temperatures.

"In certain conditions, the will temporarily be unable to respond to user input if the temperature of the surrounding environment suddenly dropped," the report quoted as saying.

The iPhone maker said it will issue a fix in an upcoming software update as it does not appear to be an inherent hardware fault.

The Cupertino-based giant has so far released several updates for iOS 11, including iOS 11.1.

The company has not specified an exact time-frame for the "coldgate" bug-fix but it is most likely to be rolled into iOS 11.2.

iOS 11.2 update is currently being tested in beta programme and will be the first major update to bring a new feature named "Pay Cash".

First Published: Sun, November 12 2017. 12:14 IST
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