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Beware! Read Reliance JioPhone terms & conditions carefully before buying

The security deposit is refundable only after completion of 36-months and before 39-months from the date of first issue of JioPhone

Khalid Anzar  |  New Delhi 

Reliance JioPhone

Reliance JioPhone, India’s first LTE-ready feature phone, is now shipping to subscribers who pre-registered for the device. While the received tremendous response from the consumers, the terms and conditions and privacy policy tagged along the feature phone might make you think twice before purchasing the unit.

Here are the major clauses mentioned in terms and conditions and privacy policy:

  • The carries a warranty period of twelve (12) months commencing from the date on which the is delivered to the consumer.
  • The is restricted for use only on network and the scope of using any other SIM card in the device is ruled out.
  • The subscriber is bound to make a cumulative payment of Rs 1,500 towards recharges per annum for 3 years. Failing to do so allows the company to repossess the
  • The recipients willing to return the device early will be charged ‘Early Return Charges’, which are as follows
Time of Return of JioPhone Early Return Charges
Upto 12 months from the date of first issue of the JioPhone Rs 1,500 plus applicable GST or other taxes
After 12 months and up to 24 months from the date of first issue of the JioPhone Rs 1,000 plus applicable GST or other taxes
After 24 months and up to 36 months from the date of first issue of the JioPhone Rs 500 plus applicable GST or other taxes

  • The security deposit is refundable only after completion of 36-months and before 39-months from the date of first issue of
  • The security deposit would be forfeited without any further notice to the recipient if the phone is not returned within the 3-month window post completion of 36-months.
  • The recipient cannot resell, lease, assign, and transfer or otherwise dispose-of the in any manner whatsoever.
  • The company (Reliance Retail Limited), its licensees and agents, may collect and store recordings of your voice when you use voice commands to control a service.


First Published: Thu, September 28 2017. 14:33 IST