The number of unsatisfied mobile phone users crossed 3.8 million by end of February, with Gujarat reporting the highest number of customers willing to change their service providers through Mobile Number Portability (MNP) Service.
As per the data reported by the service providers to Telecom Regulatory Authority of India (Trai), by the end of February 2011, about 3.83 million subscribers have submitted their requests to different service providers for porting (shifting) their mobile number.
Out of these requests around 0.32 million pertains to Haryana where MNP was implemented from November 25, 2010.
In rest of the country, in MNP Zone-1 (Northern and Western India) maximum number of requests have been received in Gujarat (0.365 million) followed by Rajasthan with 0.314 million requests, said the statement issued by Trai.
In MNP Zone-2 (Southern and Eastern India) maximum number of requests have been received in Karnataka (0.318 million) followed by Tamil Nadu Service area (0.276 million).
Telecom service providers in Jammu and Kashmir circle received only 1,291 request for changing service provider.