London Stock Exchange-listed business process and technology services provider Xchanging today announced the opening of a global delivery centre in a new SEZ (special economic zone) in the district headquarters town of Shimoga in Karnataka.
The 1000-seater campus is scalable to a capacity of 3,000, the company said.
The centre was inaugurated in the presence of Ian Felton, British Deputy High Commissioner, Vice Chancellor of Kuvempu University Syed Bari, Xchanging CEO Ken Lever and Nimish Soni, Executive Director Offshore, APAC.
"India is a growth market for us and we have a significant commitment here,” said Lever. "Today, with the centre and state governments creating favorable platforms and policies, tier-2 and 3 cities look well poised to continue growing as the sought-after destinations for the IT/ ITES industry".
The company is looking at expanding its base in Shimoga due to favourable cost factor and lower attrition.
"At the same time, we can tap into the local talent pool and developing infrastructure for building a stable and productive delivery centre with the competence to serve globally”, he said.
Today, Xchanging, with over 500-strong workforce in Shimoga provides top quality, high-level technology and processing services to banking, financial and insurance clients across geographies, the company said.
Xchanging has plans to introduce certificate programme in BPO operations and software development in collaboration with Kuvempu University from this academic year, it was stated.
Xchanging was a part of the business delegation that accompanied British Prime Minister David Cameron during his visit to India in 2010.
During the occasion, it signed an agreement with Karnataka State Electronics Development Corporation Limited to lease and jointly develop the centre on six acres of land in the then-developing SEZ in Shimoga.