Muktesh Kumar Pardeshi, joint secretary (Passport Seva Project) and Chief Passport Officer, said at present the citizen satisfaction index in the state was consistently over 99.55 per cent.
The kendras in Tamil Nadu were opened in a phase-wise manner in June, August and September 2011 and operate in Madurai, Tirunelveli, Trichy, Thanjavur, Coimbatore and three in Chennai.
The three Regional Passport Offices (RPO) in Tamil Nadu – Coimbatore, Madurai and Trichy – cater to six, nine and eight districts respectively.
There are over 1,450 citizen service counters across the eight kendras, he said.
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