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GST officials can't visit shopkeepers without permission: Finance Ministry

Finance Ministry also asked anyone facing any such problem to lodge a complaint

Press Trust of India  |  New Delhi 

Arun Jaitley
Arun Jaitley

No officer has been authorised to visit premises of traders and shopkeepers without prior permission and any deviation should be reported to a complaint helpline, the government today said.

The came out with a clarification after reports suggested that some unscrupulous elements posing as officers have tried to fleece shopkeepers and customers in the name of


The chief commissioner of (Delhi zone) has clarified that the department only wants to facilitate the process for shopkeepers and traders during the transition to the Goods and Services (GST) regime.

"No officer of the department is authorised to visit the premises of traders and shopkeepers without authorisation," the ministry made it clear in a statement.

It also asked anyone facing any such problem to lodge a complaint on department's phone line, 011-23370115.

Separately, Finance Minister launched a mobile app 'Rates Finder'.

The app, available on the Android platform, helps users find out rates of for various goods and services. It can be downloaded on any smartphone and can work in offline mode as well, once downloaded.

"The user can determine the rate for a goods or a service by entering the name or the chapter heading of the commodity or service. The search result will list all the goods and services containing the name which is typed in the search box," the ministry statement added.

The user can scroll down the list of description and when any specific item on the list is clicked, the display window pops up, containing details such as rate, description of goods or services and the chapter heading of the Harmonised System of Nomenclature (HSN).

For example, any person who has been billed by a hotel or a restaurant or for footwear purchase can cross-verify the correctness of the rate of charged.

Also, the rate finder has been provided on the portal of the Central Board of Excise and Customs (CBEC). At the portal, a taxpayer can search for applicable CGST, SGST, UTGST rate and the Compensation Cess on a particular supply.

The search can be made based on description of goods or services or HSN Code or heading number.

"These initiatives are aimed to serve as a ready reckoner on rates. This will empower not only taxpayers, but every citizen of the nation to ascertain the correct rate on goods and services," the statement read.

First Published: Sun, July 09 2017. 00:56 IST
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