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Indian retail industry may grow to Rs 85 lakh crore by 2021: Report

Expected to witness CAGR of over 10% in 2016-21 to reach size of Rs 85 trillion by 2021: Deloitte

Press Trust of India  |  New Delhi 

Future Retail
Representative Photo: Bloomberg

Indian retail industry, growing at 10 per cent, may almost double to Rs 85 trillion (lakh crore) by 2021 steered by and technology disruptions, says a joint report by and Deloitte.

According to the report, and technology disruptions will drive retail and towards a new phase of growth where consumer experience will be the focal concern for all retailers and brands.


"Consumer retail forms an integral part of the industry with current estimated size of more than Rs 45 trillion. It is further expected to witness a of over 10 per cent in 2016-21 to reach a size of Rs 85 trillion by 2021," said Deloitte Touche Tohmatsu India Partner Rajat Wahi.

The report predicted that Internet will play a prime role in driving the growth for and and insights will be at the forefront of defining the trends.

"The data generated by shoppers and consumer behaviour would be leveraged to overhaul the consumer retail journey, using means such as Internet of Things (IoT) and predictive analysis," it said.

Similarly, increasing use of smartphones, apps, web, social media etc will lead to growth of omni-channel retail by amalgamation of offline and online services, it said further.

According to the report, the spend on digital marketing by advertisers would also double in the next 4 years to 24 per cent of total expenses.

First Published: Thu, September 07 2017. 20:51 IST
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