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SBI biggest bank in terms of volume of SMSes: Report

When it comes to Delhi, the top five banks are the same but their percentages are quite different

IANS  |  New Delhi 

SBI
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The (SBI) is the biggest bank by volume of SMSes, with 30 per cent of Truecaller users using it, followed by at 14 per cent and at 13 per cent, a new report claimed on Tuesday.

According to the Truecaller Insights' report, at 9 per cent and at 8 per cent are at fourth and fifth places respectively.

Global such as and have only about one per cent of the total transaction volume, the report said.

"The data was aggregated anonymously from incoming and outgoing SMS messages to banking services in India during the period of April 1 to September 31 to understand the trends and usage," Truecaller noted.

"We identified the number series that the use when confirming transactions with their customers and the volume of SMS they send to Truecaller users. Truecaller does not read the actual content," the company added.

When it comes to Delhi, the top five are the same but their percentages are quite different:

"The sees a large drop in its volume in Delhi (23 per cent), followed by (17 per cent), (15 per cent), (11 per cent) and (9 per cent)," the report claimed.

Both Chennai and Mumbai saw a smaller influence from the and an equal distribution of volume between five or six of the biggest

First Published: Tue, November 21 2017. 17:32 IST
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