You are here: Home » International » News » Others
Business Standard

InfoBus helps asylum seekers, migrants in France with wifi, information

The future is still very much unclear for those remaining in Calais

Marie Bohner | Global Voices 

Photo: Shutterstock

Nine months after dismantling the “Jungle”, several hundred people who fled conflict, repression or economic insecurity in their countries for Europe continue to live in France's in deplorable conditions, desperately awaiting their chance to be smuggled by truck into England via the tunnel that passes beneath the English Channel.

The challenges for these seekers and are many, including surveillance and periodic harassment by the ubiquitous police force, the outright absence of living space and hygiene, language barriers, and the lack of electricity and an Internet connection to communicate with family and friends and stay informed.

On that last one, an initiative called is trying to help. It's a truck sporting a large antenna and covered with information posters and notices aimed at the seekers and of

We encountered the when we returned to one year after our first trip there to volunteer with the group Help Refugees. We were revisiting the organization's enormous warehouse, in particular, its “community kitchen”, which prepares some 2,500 meals each day before distributing them either at the sole authorized distribution site or by roaming the streets. We found that the organisations’ quality of work and volunteers’ resolution are as strong as ever, but the seekers and migrants’ situation is definitely worse than it was last year.

The spent the morning there recharging batteries that ran electronic equipment kept in the back. Its coordinator, Loan Torondel, gladly answered our questions.

Loan Torondel. Photo Marie Bohner

Global Voices (GV): Can you tell us about the

Loan Torondel (LT) : Ce projet a été d'abord lancé par l’association Refugee Info Bus, déjà présente ici du temps de la Jungle, avec un véhicule qui venait apporter l’information et du WiFi, et après le démantèlement, ils sont allés en Grèce sur l’île de Chios. Le projet a été relancé tout récemment à Calais par l'Auberge des Migrants qui le gère à présent. Nous sommes trois à le faire fonctionner.

Loan Torondel (LT): The initiative was started by Refugee Info Bus, an organization that was already here in the Jungle. They had a vehicle that provided WiFi and information. After the Jungle was dismantled, they went to the Greek island of Chios. The project was recently started up again in Calais by its current sponsor, L'Auberge des Migrants. There are three of us who run it.

GV: What kind of training do you have?

LT: I've learned a lot on the job, but I've also had some training in legal matters, child protection, human rights, etc. I plan to pursue further studies in these fields.

Refugee Info Bus in Photo from the group's Facebook page. Used with permission

GV: Do you work with local lawyers?

LT: Yes. The associative networks in have recently sued the state over the living conditions and lack of respect for migrants’ rights. The appeal hearing is tomorrow [July 28] [The Council of State has since confirmed the Court of First Instance's judgement against the state].

GV: How does the work?

LT: We visit the various distribution sites, providing WiFi, recharging portable devices, giving out information about rights and how to seek in That's what the posters on the truck are for.

We also collect information for organizations: what we see, what the refugees say goes on at night.

GV: Do you work with interpreters?

LT: We communicate with two or three that we know well and who speak very good English. They are our interpreters. We get articles in Pashtun, Tigrinya, and Amharic. We also translate English- and French-language articles for them. Specific legal information is difficult to find on the internet, so we try to provide it, translate it, and explain it to them. For personal legal matters, we refer them to lawyers.

Notices posted on the Photo Marie Bohner

GV: Can you give us any stats?

LT: About 100 people come see the along its route. We can provide WiFi for up to 70 people. The use several dozen gigabytes each month.

GV: What have been the most surprising requests you've had on the

LT: They're very interested in what people, the media, are saying about them. They don't understand why there has been so much violence against here, and it's difficult to explain it to them. Despite the fact that there are so many articles and that people are worried and are talking about them, they think no one cares.

GV: Do many women come to the

LT: There are a few, four or five yesterday. But, there are no longer any specific structures for them in

GV: Do you experience other difficulties in your work?

LT: On the upside, we have very few problems with the police. They are busy with distributing clothing and food and don't really understand what the does. So, they leave us alone.

The distribution sites, however, don't have electricity or water. It's difficult to find good network coverage and access to electricity.

Notice posted on the Photo Marie Bohner

GV: What do you need?

LT: We need funds to pay our IAP bills. Connecting 70 people at a time, everyday, uses a lot of data. Donations can be made on the L'Auberge des website.

We need technological equipment: chargers, laptops, SIM cards,…

When minors no longer have any money or ways to communicate, their safety is at risk. They have no way to get help or call us if there is a problem. They're outside, sleeping in the woods. Their portable devices can be quickly damaged, especially when they try to climb onto trucks heading for England. So, we try to give cell phones to them first.

GV: Are you looking for volunteers with specific skills to work in the

LT: Anyone with extensive technological skills with computers or electronics can help. We also have people with medical expertise providing first aid. The get hurt easily living in such harsh conditions.

GV: To conclude, what message would you like to pass on to our readers?

LT: Many people are unaware of what's happening here because there is no more jungle, no more shantytown, and that's good. But, there are still 700 people living here! There are everywhere and nowhere, in the streets, in the woods. They don't have any living space. Hygiene is terrible. Cases of trench foot have been found, necrotic ulcers first seen during World War I.

The best way to describe the situation is to say, “Before it was bad, now it's even worse”.

Recent video reports about nighttime police operations and migrant survival conditions in are available on the Taranis News website.

Because of France's new migration policy (for instance, seekers coming from humanitarian disasters are welcome but not economic refugees) and strict regulations on food and clothing distributions, the future is still very much unclear for those remaining in Still, in the meantime, the intends to be there to provide some support in ways of communication with their families.

This article was published on Global Voices on August 18, 2017

First Published: Mon, August 21 2017. 14:33 IST