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More than 4 million Time Warner Cable records exposed in leak

The breach was linked to BroadSoft Inc, a communications company, whose unit developed the MyTWC app


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More than four million records of users of Time Warner Cable's MyTWC app were found unsecured on an server last month, digital security research centre Security Center said in a blog post on Friday.

The files - more than 600 gigabytes in size containing sensitive information such as transaction ID, user names, Mac addresses, serial numbers, account numbers - were discovered on August 24 without a password by researchers of  

"A vendor has notified us that certain non-financial information of legacy customers who used the MyTWC app became potentially visible by external sources," Charter Communications Inc , Time Warner Cable's parent, said in an email.

The information was removed immediately after the discovery and the incident is being investigated, Charter said.

The breach was eventually linked to , a communications company, whose unit developed the MyTWC app.

Broadsoft did not immediately respond to a request for comment.

First Published: Sun, September 03 2017. 01:46 IST