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The council demanded the cause of the performance and remedy measures as well as complete information regarding the interests of consumers, Xinhua news agency reported on Tuesday.
The council said it received 2,615 complaints on Apple products and services in 2017, compared with 964 complaints in 2015.
In late December, Apple apologised for the slow-down of the of old iPhones with older batteries amid lawsuits and consumer outrage.
It said the company will cut the price of out-of-warranty iPhone battery replacements from late January 2018 to December.
The company has started informing its Chinese iCloud users.
The move is aiming to increase transparency and offer Chinese customers a safer and more fluent experience of iCloud, the company said.