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Data science will be the next big differentiator for online travel: Deep Kalra

Interview with Founder & group CEO, MakeMyTrip

Sangeeta Tanwar 

Everything has moved to the cloud and operations are no longer restricted by physicality. Scalability of the business is faster with cloud, Deep Kalra tells Sangeeta Tanwar You launched MakeMyTrip in 2005. How has the industry changed since then? The industry has completely changed since the time we started. Between 2005 and 2010 the industry focused on the non-resident Indian market. At that time nobody was buying online. People were going to the web in search of information. They were wary of using credit cards because of lack of faith in the kind of security offered by online ...

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First Published: Thu, October 13 2016. 00:09 IST
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