Accenture will help AU Financiers (AuF) set up as a small finance bank (SFB) to provide retail lending, small- and medium-enterprise agriculture product financing and savings products to Indian consumers.
"As a small finance bank with a digital-first approach, our aim is to offer an enhanced customer experience by capturing customer imagination through our products offering and services levels," said MD Au Financiers, Sanjay Agarwal.
"Many of the 233 million un-banked population are reliant on smart phones that they could be using for banking services if such services were more readily available to them," said MD Accenture financial services India, Rishi Aurora.
The ERP software will help AuF optimize its business operations, control work process flows across internal departments, and effectively manage reporting needs.
Accenture will also implement an analytics-rich customer resource management (CRM) solution to help AuF manage customer records and relationships, and create cross sell and upsell opportunities. Accenture will also work on Digi-Bank model for Au Bank.
This new contract follows a management and technology consulting services agreement the two companies signed in April.
Accenture helped AuF conceptualize and construct its product offerings and create the blueprint for an IT architecture that meets its long-term requirement to provide scalability and depth of offerings.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
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