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Accenture to Help AU Financiers Offer Digital Banking

ANI  |  Mumbai (Maharashtra) 

will help AU Financiers (AuF) set up as a small finance bank (SFB) to provide retail lending, small- and medium-enterprise agriculture product financing and savings products to Indian consumers.

AuF, a Jaipur-based non-finance company, was one of the 10 companies granted an in-principle approval for an SFB license by the Reserve (RBI) in September 2015.

will help AuF realize its vision of creating a differentiated, customer-centric bank that emphasizes its mobile digital capabilities as a core feature of its services.

"As a small finance bank with a digital-first approach, our aim is to offer an enhanced customer experience by capturing customer imagination through our products offering and services levels," said MD Au Financiers, Sanjay Agarwal.

"Many of the 233 million un-banked population are reliant on smart phones that they could be using for services if such services were more readily available to them," said MD financial services India, Rishi Aurora.

will customize, integrate and support AuF's new core platform and enterprise resource planning software (ERP) licensed from other third parties by AUF.

The core platform, with online and mobile digital capabilities, will enable AuF's customers to operate their accounts from anywhere in

The ERP software will help AuF optimize its operations, control work process flows across internal departments, and effectively manage reporting needs.

will also implement an analytics-rich customer resource management (CRM) solution to help AuF manage customer records and relationships, and create cross sell and upsell opportunities. will also work on Digi-Bank model for Au Bank.

This new contract follows a management and technology consulting services agreement the two companies signed in April.

helped AuF conceptualize and construct its product offerings and create the blueprint for an IT architecture that meets its long-term requirement to provide scalability and depth of offerings.

is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Fri, October 14 2016. 16:49 IST