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Microsoft to replace Surface Pro 4 units with flickering screens

IANS  |  San Francisco 

After receiving complaints regarding a screen defect in some 4 devices, has offered to replace the free of charge.

The qualified for replacement should be up to three years from the time of original purchase, Support said in a blog post late Friday.

"We will ship you a as soon as you return your existing device. Typically, it will take 5-8 business days for you to receive an exchange device from the date that you ship your current device back to us," the post added.

Users that have already paid for a screen-replacement will get a refund.

In February, had said that it was monitoring the situation.

The has clarified that the replaced will be refurbished.



(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Sat, May 12 2018. 13:18 IST