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Anjuli Bhargava: Three ideas that Air India should fly past

Reinstating pilots, hiring more and offering tickets at very low fares could undo the airline's improvements

Anjuli Bhargava 

Anjuli Bhargava Over the years, almost everyone I know has stopped flying Air India as a rule. The airline had become famous for flights that were notoriously late, crews who looked like "they were doing you a favour" and poor quality of on-board food. Not to mention dirty toilets and an occasional rat to accompany you. Whenever anyone had to fly out of the country, many better options were always available - better timings, connectivity, on-time performance, food and on-board service, and cleaner aircraft. But in the last couple of years, I have taken six Air India Dreamliner flights and I ...

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Anjuli Bhargava: Three ideas that Air India should fly past

Reinstating pilots, hiring more and offering tickets at very low fares could undo the airline's improvements

Reinstating pilots, hiring more and offering tickets at very low fares could undo the airline's improvements Over the years, almost everyone I know has stopped flying Air India as a rule. The airline had become famous for flights that were notoriously late, crews who looked like "they were doing you a favour" and poor quality of on-board food. Not to mention dirty toilets and an occasional rat to accompany you. Whenever anyone had to fly out of the country, many better options were always available - better timings, connectivity, on-time performance, food and on-board service, and cleaner aircraft. But in the last couple of years, I have taken six Air India Dreamliner flights and I ... image
Business Standard
177 22

Anjuli Bhargava: Three ideas that Air India should fly past

Reinstating pilots, hiring more and offering tickets at very low fares could undo the airline's improvements

Over the years, almost everyone I know has stopped flying Air India as a rule. The airline had become famous for flights that were notoriously late, crews who looked like "they were doing you a favour" and poor quality of on-board food. Not to mention dirty toilets and an occasional rat to accompany you. Whenever anyone had to fly out of the country, many better options were always available - better timings, connectivity, on-time performance, food and on-board service, and cleaner aircraft. But in the last couple of years, I have taken six Air India Dreamliner flights and I ...

image
Business Standard
177 22