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BSES consumers can lodge 'no supply' complaints through WhatsApp

Press Trust of India  |  New Delhi 

Power consumers of BSES now lodge their complaints about outages through WhatsApp, said a of the company.

The consumers can register 'no supply' complaints through integrated with such as Intelligent Outage Management System, he said.

"In view of the unpredictable weather conditions leading to storms in the last few days, BSES (BRPL) and (BRPL) have made it possible for their consumers to register their 'no supply' complaints through WhatsApp," the said.

The BSES consumers can lodge their complaints using the numbers 9999919123(BRPL) and 8745999808(BYPL), by furnishing their nine digit customer account number.

The complaints will be registered and a number will be sent to the affected consumer. For resolving the issue effectively, has been integrated with BSES customer relationship management tools, he said.

Besides WhatsApp, the consumers can also register their complaints through BSES mobile app, and pages, and helpline numbers of the discom.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Mon, May 14 2018. 17:50 IST
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