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"In order to take quick and decisive action against the corrupt, officers should issue notice and file charge sheet within three days of filing of complaint," he said at a meeting with Deputy Commissioners and Senior Superintendents of Police here.
"Officers should ensure that the rules are strictly followed. They should go digital to speed up work and monitor delays," the Chief Minister said.
Singh asked them to be fair and hear each party while following due process, monitor actions of their juniors and report their own actions to seniors.
Observing that his government had decided, in its first cabinet meeting, to implement various measures to improve the delivery of public services, the chief minister said he expected all district officers to get cracking immediately and ensure expeditious action for the welfare of the people.
The impact of these changes, he said, should be visible in their public dealings.
He asked officers to be present in their offices from 9 AM to 5 PM on all working days, with tours to be announced on website and notice board.
Appointment hours should be fixed and appointments should be given on the phone or online, and all applications should be scanned and followed up on computer, he said.
Reply should be sent to the applicant via email, SMS or post within the time limit set under the Right To Service Act, Singh told officers.
(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)