The delegation, led by Francis Meja, Registrar of Motor Vehicles, Kenya today called on Punjab Deputy Chief Minister Sukhbir Singh Badal to understand the procedures so that it could be replicated in the African country.
Explaining about the concept of citizen centric reforms, Badal said, "this whole exercise was to eliminate interaction between general public and authorities by making the whole process online".
He said that computerisation of Transport Department was not only restricted to one or two services but also included registration at dealer's desk, online payment of fee and taxes, licenses at educational institutes etc.
"Since Kenya and Punjab faced similar types of challenges in the transport sector, it would be apt for the country to adopt the Punjab model," Badal said.
In the meeting, Secretary Transport, Punjab, Mandeep Singh welcomed the delegates, who would also be visiting various site offices and interact with its officials to learn the implementation of methodologies utilised in automating the transport sector.