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Kotak Mahindra Bank sharpens digital mode post demonetisation

Press Trust of India  |  Kolkata 

Private sector has been putting a big thrust on channels post

"Our focus is on multiple assets. In our bank, the adoption rate is 35 per cent, which is pretty high among the industry," chief digital officer of Deepak Sharma said.

He said presently, the is offering three digital modes, namely, mobile banking, offline mobile and United Payments Interface (UPI) KayPay.

"We are also planning to launch USSD payment mechanism by which customers will be able to make payments from any feature phones and there is no need for any data connectivity," Sharma told PTI on the sidelines of the Infocom seminar here today.

Sharma said 55 per cent of the offline transactions were through digital mode, out of which close to 60 per cent was from mobile.

After demonetisation, the adoption rate of mobile app had doubled, he added.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Fri, December 02 2016. 16:58 IST