An Air India flight to Ahmedabad was delayed by nearly seven hours due to non-availability of pilot, after which agitated passengers created ruckus at the Chhatrapati Shivaji International Airport here today.
There were over 200 passengers on board the Boeing 777 aircraft.
"The flight was first delayed by one hour. Then the carrier further delayed it as there was no pilot available to operate the aircraft. When it did not take off till early morning, the agitated passengers created ruckus in the boarding area and tried to obstruct staff members handling other flights," the source said.
As the delay was notified in a staggered manner, the passengers had to spend the night in the boarding area itself, the source added.
Duty hours for pilots and cabin crew are regulated by the Directorate General of Civil Aviation (DGCA) and they are barred from operating a flight beyond specific flying hours.