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SBI reviewing minimum balance charges for savings accounts (Eds: Adding unions' comments after para 4)

Press Trust of India  |  Mumbai 

of (SBI) said it is reviewing charges for certain categories of accounts for non- maintenance of monthly average balance (MAB) after receiving feedback from customers. In April this year, the country's largest lender reintroduced charges on non-maintenance of monthly average balance (MAB) after a gap of five years. "We have received feedback from our customers on the issue and we are reviewing those. The will take into account those and make an informed decision," the banks managing director (national group) Rajnish Kumar told PTI. "We will internally debate whether any moderation for certain categories of customers like senior citizens and students needs to be done anywhere. The charges are never cast in iron." Meanwhile, United Forum of Unions (UFBU), an umbrella organisation of all banks unions, has sought Minister Arun Jaitley's intervention to rollback the hike in charges imposed on customers. Besides, the representatives of UFBU, at a meeting with the minister on September 15, also requested him to stop the merger of public sector banks. With regard to rising bad loans, unions have made suggestion of declaring wilful defaulters as criminals, said All Officers Confederation (AIBOC) Joint General Secretary Ravinder Gupta. AIBOC is one of the officer unions of the UFBU. He further said, on the one hand banks are writing off loans of big corporates, on the other hand they are increasing charges on their customers. This is unfair and unions have requested the minister for his intervention. As per the list of revised charges of SBI, failure to maintain monthly average balance in accounts will attract penalty of up to Rs 100 plus goods and services tax (GST). In metropolitan areas, there will be a charge of Rs 100 plus GST, if the balance falls below 75 per cent of the MAB of Rs 5,000.

If the shortfall is 50 per cent or less of the MAB, then the will charge Rs 50 plus GST. In rural areas, the monthly average balance requirement has been kept at Rs 1,000. Any shortfall in maintaining minimum balance in rural areas can attract penalty in the range of Rs 20 to Rs 50 plus GST. Kumar said the has over 40 crore savings accounts, which includes 13 crore of Basic Savings Deposit (BSBD) and Pradhan Mantri Jan-Dhan Yojana (PMJDY) accounts. The has exempted BSBD and PMJDY accounts from maintaining the minimum balance requirement. Out of the 27 crore normal savings accounts, nearly 15-20 per cent are those where customers are not maintaining monthly average balance. The in April had given notices to all those account holders who did not have monthly average balance and asked them to keep the minimum balance in May. "When they did not maintained the monthly average balance in May then we recovered in June. We had recovered Rs 235 crore from such account holders as penalty," Kumar said. He said there is huge cost in maintaining the savings accounts and banks should be allowed to recover some costs. "There are lots of operational costs. We also have to invest huge amount of money in technology. There are some costs which I think should recover," Kumar said, adding the charges which is levying for non-maintenance of minimum balance is very competitive as compared to other lenders. He said a normal savings account holder has an option to convert his account into BSBD account which will exempt him from maintaining monthly average balance.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Sun, September 17 2017. 14:42 IST