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Timeline: Samsung Electronics' Galaxy Note 7 recall crisis

Samsung on Tuesday scrapped the $882 flagship smartphone, in what could be one of the costliest product safety failures in tech history

Reuters  |  Seoul 

Samsung Galaxy Note 7
Samsung Galaxy Note 7

Co Ltd scrapped its flagship on Tuesday less than two months after its launch, dealing a huge blow to its reputation and outlook after failing to resolve safety concerns.

The following is a chronology of major developments related to Samsung's of the Note 7s since the launch of the smartphones in August.

Oct. 11 - Samsung permanently halts sales and production of Note 7 smartphones and asks customers to stop using the phones as it investigates reports of fires in new devices.

Oct. 10 - Samsung says it is adjusting Note 7 shipments for inspections, quality control due to more phones catching fire.

Oct. 9 - AT&T, T-Mobile say they have halted issuing new smartphones due to safety concerns.

Oct. 6 - A Southwest Airlines plane in the United States evacuated due to smoke from a Note 7 device on board.

Oct. 1 - Samsung resumes selling new Note 7s in South Korea.

Sep. 29 - Samsung says more than 1 million people globally now using Note 7s with safe battery.

Sept. 25- Samsung delays S.Korea re-start of Note 7 sales by 3 days.

Sept. 22 - South Korea orders extra battery safety measures for Note 7 phones.

Sept. 21- Verizon Communications, Sprint Corp begin taking orders for new Note 7s.

Sept. 19 - Samsung says a Note 7 phone a China user claims caught on fire was caused by external heating.

Sept. 19 - Samsung starts Note 7 exchange programme in SouthKorea.

Sept. 16 - Florida man sues Samsung for burns from Note 7 explosion. Samsung says to resume Note 7 sales in South Korea on Sept. 28.

Sept. 15 - U.S. Consumer Product Safety Commission formally announces of about 1 million Note 7 phones.

Sept. 9 - U.S. Consumer Product Safety Commission urges users to stop using their phone.

Sept. 8 - U.S. Federal Aviation Administration advises passengers to not turn on or charge Note 7 smartphones aboard aircraft or stow them in plane cargo.

Sept. 2 - Samsung announces global of 2.5 million Note 7 phones, citing faulty batteries.

Sept. 1 - Samsung starts sales in China.

Aug. 31 - Samsung delays shipments of Note 7s to South Korean carriers.

Aug. 24 - Report of a Note 7 explosion surfaces in South Korea.

Aug. 19 - Samsung starts sales in 10 markets including United States and South Korea.

Aug. 2 - Samsung unveils the at a New York media event.

 

 

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Timeline: Samsung Electronics' Galaxy Note 7 recall crisis

Samsung on Tuesday scrapped the $882 flagship smartphone, in what could be one of the costliest product safety failures in tech history

Samsung on Tuesday scrapped the $882 flagship smartphone, in what could be one of the costliest product safety failures in tech history

Co Ltd scrapped its flagship on Tuesday less than two months after its launch, dealing a huge blow to its reputation and outlook after failing to resolve safety concerns.

The following is a chronology of major developments related to Samsung's of the Note 7s since the launch of the smartphones in August.

Oct. 11 - Samsung permanently halts sales and production of Note 7 smartphones and asks customers to stop using the phones as it investigates reports of fires in new devices.

Oct. 10 - Samsung says it is adjusting Note 7 shipments for inspections, quality control due to more phones catching fire.

Oct. 9 - AT&T, T-Mobile say they have halted issuing new smartphones due to safety concerns.

Oct. 6 - A Southwest Airlines plane in the United States evacuated due to smoke from a Note 7 device on board.

Oct. 1 - Samsung resumes selling new Note 7s in South Korea.

Sep. 29 - Samsung says more than 1 million people globally now using Note 7s with safe battery.

Sept. 25- Samsung delays S.Korea re-start of Note 7 sales by 3 days.

Sept. 22 - South Korea orders extra battery safety measures for Note 7 phones.

Sept. 21- Verizon Communications, Sprint Corp begin taking orders for new Note 7s.

Sept. 19 - Samsung says a Note 7 phone a China user claims caught on fire was caused by external heating.

Sept. 19 - Samsung starts Note 7 exchange programme in SouthKorea.

Sept. 16 - Florida man sues Samsung for burns from Note 7 explosion. Samsung says to resume Note 7 sales in South Korea on Sept. 28.

Sept. 15 - U.S. Consumer Product Safety Commission formally announces of about 1 million Note 7 phones.

Sept. 9 - U.S. Consumer Product Safety Commission urges users to stop using their phone.

Sept. 8 - U.S. Federal Aviation Administration advises passengers to not turn on or charge Note 7 smartphones aboard aircraft or stow them in plane cargo.

Sept. 2 - Samsung announces global of 2.5 million Note 7 phones, citing faulty batteries.

Sept. 1 - Samsung starts sales in China.

Aug. 31 - Samsung delays shipments of Note 7s to South Korean carriers.

Aug. 24 - Report of a Note 7 explosion surfaces in South Korea.

Aug. 19 - Samsung starts sales in 10 markets including United States and South Korea.

Aug. 2 - Samsung unveils the at a New York media event.

 

 

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Business Standard
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Timeline: Samsung Electronics' Galaxy Note 7 recall crisis

Samsung on Tuesday scrapped the $882 flagship smartphone, in what could be one of the costliest product safety failures in tech history

Co Ltd scrapped its flagship on Tuesday less than two months after its launch, dealing a huge blow to its reputation and outlook after failing to resolve safety concerns.

The following is a chronology of major developments related to Samsung's of the Note 7s since the launch of the smartphones in August.

Oct. 11 - Samsung permanently halts sales and production of Note 7 smartphones and asks customers to stop using the phones as it investigates reports of fires in new devices.

Oct. 10 - Samsung says it is adjusting Note 7 shipments for inspections, quality control due to more phones catching fire.

Oct. 9 - AT&T, T-Mobile say they have halted issuing new smartphones due to safety concerns.

Oct. 6 - A Southwest Airlines plane in the United States evacuated due to smoke from a Note 7 device on board.

Oct. 1 - Samsung resumes selling new Note 7s in South Korea.

Sep. 29 - Samsung says more than 1 million people globally now using Note 7s with safe battery.

Sept. 25- Samsung delays S.Korea re-start of Note 7 sales by 3 days.

Sept. 22 - South Korea orders extra battery safety measures for Note 7 phones.

Sept. 21- Verizon Communications, Sprint Corp begin taking orders for new Note 7s.

Sept. 19 - Samsung says a Note 7 phone a China user claims caught on fire was caused by external heating.

Sept. 19 - Samsung starts Note 7 exchange programme in SouthKorea.

Sept. 16 - Florida man sues Samsung for burns from Note 7 explosion. Samsung says to resume Note 7 sales in South Korea on Sept. 28.

Sept. 15 - U.S. Consumer Product Safety Commission formally announces of about 1 million Note 7 phones.

Sept. 9 - U.S. Consumer Product Safety Commission urges users to stop using their phone.

Sept. 8 - U.S. Federal Aviation Administration advises passengers to not turn on or charge Note 7 smartphones aboard aircraft or stow them in plane cargo.

Sept. 2 - Samsung announces global of 2.5 million Note 7 phones, citing faulty batteries.

Sept. 1 - Samsung starts sales in China.

Aug. 31 - Samsung delays shipments of Note 7s to South Korean carriers.

Aug. 24 - Report of a Note 7 explosion surfaces in South Korea.

Aug. 19 - Samsung starts sales in 10 markets including United States and South Korea.

Aug. 2 - Samsung unveils the at a New York media event.

 

 

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Business Standard
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