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Zara to lure millennials with augmented-reality displays

Reuters  |  A CORUNA, Spain 

A CORUNA, (Reuters) - Zara, the owned by the world's biggest clothing retailer , will introduce augmented reality displays from April, it said on Tuesday, in an effort to lure millennials into its stores.

Clothing retailers are having to invest in demonstrations and store-specific content to attract customers in their twenties and early thirties, whose increasing use of such as has ravaged bricks-and-mortar chains in recent years.

Zara's latest technological push shows models wearing selected looks from its ranges when a mobile phone is held up to a sensor within the store or designated shop windows, with customers able to click through to buy the clothes.

Inditex, known for whisking the latest fashions from catwalk to store rails in a matter of days, has weathered the onslaught from relatively well, analysts say.

"It is now very rare in the physical stores-based part of the sector to find companies not disrupted by online," Anne Critchlow, of Societe Generale, said in a recent note.

"However, is a rare example of a company that should fare relatively well."

Rival is also investing in technology for enhanced customer engagement, it said at an investors' day in February.

Zara's augmented reality displays will be introduced in 120 stores worldwide from April 18, said.

The technology will also enable models to pop up on packages of delivered to customers, showing alternative outfits.

Inditex, which does not break out online sales, reports full-year results on Wednesday.

(Reporting by Sonya Dowsett; Editing by David Goodman)

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Wed, March 14 2018. 01:38 IST