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Warming to cashless delivery

With cash on delivery drying up after demonetisation, e-commerce companies are focusing on technology upgradation and retooling their delivery people

Ritwik Sharma  |  New Delhi 

The demonetisation of Rs 500 and Rs 1,000 currency notes a fortnight ago has had an immediate and predictable impact on cash on delivery orders placed by customers of online retailers in India. While the e-commerce bigwigs temporarily limited or disabled the cash order option for buyers and resumed it fully soon afterwards, they have encouraged the unexpected push for customers to shift from making cash on delivery to card or digital payments. This has meant that the companies had to invest afresh on technology, training delivery personnel newly and taking steps to monitor and safeguard ...

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Warming to cashless delivery

With cash on delivery drying up after demonetisation, e-commerce companies are focusing on technology upgradation and retooling their delivery people

With cash on delivery drying up after demonetisation, e-commerce companies are focusing on technology upgradation and retooling their delivery people The demonetisation of Rs 500 and Rs 1,000 currency notes a fortnight ago has had an immediate and predictable impact on cash on delivery orders placed by customers of online retailers in India. While the e-commerce bigwigs temporarily limited or disabled the cash order option for buyers and resumed it fully soon afterwards, they have encouraged the unexpected push for customers to shift from making cash on delivery to card or digital payments. This has meant that the companies had to invest afresh on technology, training delivery personnel newly and taking steps to monitor and safeguard ... image
Business Standard
177 22

Warming to cashless delivery

With cash on delivery drying up after demonetisation, e-commerce companies are focusing on technology upgradation and retooling their delivery people

The demonetisation of Rs 500 and Rs 1,000 currency notes a fortnight ago has had an immediate and predictable impact on cash on delivery orders placed by customers of online retailers in India. While the e-commerce bigwigs temporarily limited or disabled the cash order option for buyers and resumed it fully soon afterwards, they have encouraged the unexpected push for customers to shift from making cash on delivery to card or digital payments. This has meant that the companies had to invest afresh on technology, training delivery personnel newly and taking steps to monitor and safeguard ...

image
Business Standard
177 22