Business Standard

IBM signs 10-year outsourcing deal with Jet Airways

BS Reporter 

IBM, the global information technology solutions major, has won a 10-year, $62-million (Rs 285 crore) from Jet Airways. It is the first ‘total outsourcing deal’ in Indian aviation, says IBM.

will provide technology solutions to transform the airline’s business areas such as airport operations, direct distribution and frequent flier programmes. “This will enable us to focus on our core business and improve our operational efficiencies, besides delivering a seamless customer experience,” said Nikos Kardassis, chief executive officer, (India).

Jet plans to leverage IBM’s domain knowledge of the airline industry to meet the group’s business change objectives.

“The agreement is a significant milestone for IBM in the aviation industry,” said Sameer Batra, vice-president, distribution, IBM India/South Asia.

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IBM signs 10-year outsourcing deal with Jet Airways

IBM, the global information technology solutions major, has won a 10-year, $62-million (Rs 285 crore) IT outsourcing deal from Jet Airways. It is the first ‘total outsourcing deal’ in Indian aviation, says IBM.

IBM, the global information technology solutions major, has won a 10-year, $62-million (Rs 285 crore) from Jet Airways. It is the first ‘total outsourcing deal’ in Indian aviation, says IBM.

will provide technology solutions to transform the airline’s business areas such as airport operations, direct distribution and frequent flier programmes. “This will enable us to focus on our core business and improve our operational efficiencies, besides delivering a seamless customer experience,” said Nikos Kardassis, chief executive officer, (India).

Jet plans to leverage IBM’s domain knowledge of the airline industry to meet the group’s business change objectives.

“The agreement is a significant milestone for IBM in the aviation industry,” said Sameer Batra, vice-president, distribution, IBM India/South Asia.

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