You are here: Home » Technology » News » Mobiles & Tablets

Samsung phones reportedly catch fire in China

Samsung announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China

said today it is investigating reports that two smartphones caught in China, where the company previously said all phones for sale were safe and didn't need to be included in a global recall.

If confirmed, the reports would deepen Electronics's growing woes with the problem-plagued smartphones. It has already faced criticism that its recall policies have been confusing for consumers and left them uncertain about whether they should continue using their phones.

said it is investigating both reported cases in China, the world's largest smartphone market.

A Chinese social media user posted messages yesterday saying a friend's caught over the weekend, and included photos of the damaged phone.

The user, contacted by phone, told The Associated Press the Note 7 was bought Sept. 1 through the JD.Com e-commerce site. The man, who asked not to be identified by name, said the phone started to heat up and vibrate late Saturday night, then exploded and emitted black smoke.

A second report on a separate social media account said an owner's phone exploded Sunday while the person was playing a game on it. That account gave no contact information for the user or details of where the person lives, but also showed photos of the damaged phone and its serial number.

Electronics launched the Note 7 phone in on Sept. 1 amid a growing number of reports of the phones catching in other nations.

The following day, announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China.

Koh Dong-jin, Samsung's mobile president, said at the time that sales in would continue because Note 7 phones sold there used a different than those linked to problems elsewhere. Analysts believe SDI supplied most of the Galaxy Note 7s with faulty batteries, while Note 7 phones in use batteries made by Amperex Ltd., a Chinese manufacturer that reportedly is also a main supplier of batteries for Apple's iPhone.

Last week, belatedly recalled 1,858 Note 7 phones in from a different batch that had been distributed before general sales began. The company said the two reports of fires were not from that batch.

In announcing its global recall on Sept. 2, did not initially say whether consumers could continue to use the Note 7 phones without danger. Then a few days later it urged them to immediately turn off the phones. And last week, said it is rolling out a software update to the Note 7 phones that will limit the charge to 60 percent, but it didn't say whether all phones would automatically receive it.

image
Business Standard
177 22
Business Standard

Samsung phones reportedly catch fire in China

Samsung announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China

AP/PTI  |  Seoul 

Samsung Galaxy Note 7
Samsung Galaxy Note 7

said today it is investigating reports that two smartphones caught in China, where the company previously said all phones for sale were safe and didn't need to be included in a global recall.

If confirmed, the reports would deepen Electronics's growing woes with the problem-plagued smartphones. It has already faced criticism that its recall policies have been confusing for consumers and left them uncertain about whether they should continue using their phones.



said it is investigating both reported cases in China, the world's largest smartphone market.

A Chinese social media user posted messages yesterday saying a friend's caught over the weekend, and included photos of the damaged phone.

The user, contacted by phone, told The Associated Press the Note 7 was bought Sept. 1 through the JD.Com e-commerce site. The man, who asked not to be identified by name, said the phone started to heat up and vibrate late Saturday night, then exploded and emitted black smoke.

A second report on a separate social media account said an owner's phone exploded Sunday while the person was playing a game on it. That account gave no contact information for the user or details of where the person lives, but also showed photos of the damaged phone and its serial number.

Electronics launched the Note 7 phone in on Sept. 1 amid a growing number of reports of the phones catching in other nations.

The following day, announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China.

Koh Dong-jin, Samsung's mobile president, said at the time that sales in would continue because Note 7 phones sold there used a different than those linked to problems elsewhere. Analysts believe SDI supplied most of the Galaxy Note 7s with faulty batteries, while Note 7 phones in use batteries made by Amperex Ltd., a Chinese manufacturer that reportedly is also a main supplier of batteries for Apple's iPhone.

Last week, belatedly recalled 1,858 Note 7 phones in from a different batch that had been distributed before general sales began. The company said the two reports of fires were not from that batch.

In announcing its global recall on Sept. 2, did not initially say whether consumers could continue to use the Note 7 phones without danger. Then a few days later it urged them to immediately turn off the phones. And last week, said it is rolling out a software update to the Note 7 phones that will limit the charge to 60 percent, but it didn't say whether all phones would automatically receive it.

RECOMMENDED FOR YOU

Samsung phones reportedly catch fire in China

Samsung announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China

Samsung announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China said today it is investigating reports that two smartphones caught in China, where the company previously said all phones for sale were safe and didn't need to be included in a global recall.

If confirmed, the reports would deepen Electronics's growing woes with the problem-plagued smartphones. It has already faced criticism that its recall policies have been confusing for consumers and left them uncertain about whether they should continue using their phones.

said it is investigating both reported cases in China, the world's largest smartphone market.

A Chinese social media user posted messages yesterday saying a friend's caught over the weekend, and included photos of the damaged phone.

The user, contacted by phone, told The Associated Press the Note 7 was bought Sept. 1 through the JD.Com e-commerce site. The man, who asked not to be identified by name, said the phone started to heat up and vibrate late Saturday night, then exploded and emitted black smoke.

A second report on a separate social media account said an owner's phone exploded Sunday while the person was playing a game on it. That account gave no contact information for the user or details of where the person lives, but also showed photos of the damaged phone and its serial number.

Electronics launched the Note 7 phone in on Sept. 1 amid a growing number of reports of the phones catching in other nations.

The following day, announced it would stop sales and recall 2.5 million Note 7 phones in 10 countries, but not in China.

Koh Dong-jin, Samsung's mobile president, said at the time that sales in would continue because Note 7 phones sold there used a different than those linked to problems elsewhere. Analysts believe SDI supplied most of the Galaxy Note 7s with faulty batteries, while Note 7 phones in use batteries made by Amperex Ltd., a Chinese manufacturer that reportedly is also a main supplier of batteries for Apple's iPhone.

Last week, belatedly recalled 1,858 Note 7 phones in from a different batch that had been distributed before general sales began. The company said the two reports of fires were not from that batch.

In announcing its global recall on Sept. 2, did not initially say whether consumers could continue to use the Note 7 phones without danger. Then a few days later it urged them to immediately turn off the phones. And last week, said it is rolling out a software update to the Note 7 phones that will limit the charge to 60 percent, but it didn't say whether all phones would automatically receive it.
image
Business Standard
177 22

Upgrade To Premium Services

Welcome User

Business Standard is happy to inform you of the launch of "Business Standard Premium Services"

As a premium subscriber you get an across device unfettered access to a range of services which include:

  • Access Exclusive content - articles, features & opinion pieces
  • Weekly Industry/Genre specific newsletters - Choose multiple industries/genres
  • Access to 17 plus years of content archives
  • Set Stock price alerts for your portfolio and watch list and get them delivered to your e-mail box
  • End of day news alerts on 5 companies (via email)
  • NEW: Get seamless access to WSJ.com at a great price. No additional sign-up required.
 

Premium Services

In Partnership with

 

Dear Guest,

 

Welcome to the premium services of Business Standard brought to you courtesy FIS.
Kindly visit the Manage my subscription page to discover the benefits of this programme.

Enjoy Reading!
Team Business Standard