Bank of Baroda is one of the leading commercial banks in India. The Bank's solutions includes personal banking, which includes deposits, gen-next services, retail loans, credit cards, debit cards, services and lockers; business banking, which includes deposits, loans and advances, services and lockers; corporate banking, which includes wholesale banking, deposits, loans and advances and services, and international business, which includes non-resident Indian (NRI) services, foreign currency credits, ECB, offshore banking, export finance, import finance, correspondent banking, trade finance and international treasury.
The Bank offers services, such as domestic operations and Forex operations. They also offer rural banking services, which include deposits, priority sector advances, remittance, collection services, pension and lockers. They also offer fee based services such as cash management and remittance services. The Bank is having their head office located at Baroda and their corporate office is located at Mumbai.
Bank of Baroda was incorporated on July 20, 1908 as a as a private bank with the name The Bank of Baroda Ltd. The Bank was established with a paid up capital of Rs 1 million and was founded by Maharaja Sayajirao III of Baroda. In the year 1910, the Bank opened their first branch in the city of Ahmedabad. In the year 1919, they opened their first branch in Mumbai City. In the year 1953, the Bank opened first international branch at Mombasa, Kenya.
During the period 1953-1969, the Bank opened three branches in Fiji, five branches in Kenya, three branches in Uganda and one each in London and Guyana. In the year 1958, The Hind Bank merged with the Bank and in the year 1962, The New Citizen Bank Ltd amalgamated with the Bank. In the year 1964, The Umargaon Peoples' Bank & Tamilnadu Central Bank amalgamated with the Bank.
In July 1969, the Bank was nationalized and the name was changed from 'The Bank of Baroda Ltd' to 'Bank of Baroda'. During the period 1969 to 1974, they established three branches in Mauritius, two branches in UK and one branch in Fiji. They entered in the oil rich Gulf countries in the year 1974 with two branches were opened in UAE, one at Dubai and another at Abu Dhabi.
In the year 1976, the Bank sponsored the first of their 19 Regional Rural Banks thereby seeking to complement their operations in rural heartland. In the year 1977, they launched the 'Gram Vikas Kendra' (GVK), an innovative model for integrated rural development. In the year 1984, the Bank launched their Credit Card Operations. In the year 1988, The Traders Bank Ltd amalgamated with the Bank.
In the year 1991, the Bank established their housing finance subsidiary, BOB Housing. They also established subsidiaries for businesses of credit cards (BOBCARDS), asset management (BOB AMC) and capital market activities (BOB Caps). In December 1996, the Bank entered the capital market with an Initial Public Offering. In the year 1997, they opened a branch in Durban.
In the year 1999, the Bank commenced operations as a depository. Also, Bareilly Corporation Bank amalgamated with the Bank during the year. In the year 2000, the Bank appointed Arthur Andersen India Pvt Ltd as risk management consultant for setting up a Comprehensive Risk Management Architecture for the Bank.
In the year 2001, they established a separate Risk Management Department and specialized integrated treasury branch. In the year 2002, The Benares State Bank Ltd merged with the Bank. They launched Debit Card project in affiliation with VISA. In the year 2004, The South Gujarat Local Area Bank amalgamated with the Bank. In June 1, 2004, the Bank signed an MoU with National Insurance Company Ltd for selling their non life insurance products under corporate agency arrangement.
During the year 2004-05, the Bank expanded their interconnected ATM network to cross 501, spread over 180 centres in the country. The bank also introduced 8AM to 8PM banking at 101 branches and 24-Hour banking at 5 branches in the country. They launched the IT Enabled Business Transformation Program and signed the contract with Hewlett Packard. They launched Multicity cheque facility.
In the year 2006, the Bank established an Offshrore Banking Unit (OBU) in Singapore. They commissioned 464 new ATMs across the country taking the tally to 634 Nos. In the year 2007, the Bank identified Legal & General, the UK-based life insurance company as a partner for their life-insurance venture with initial capital of about Rs 200 crore. In April 2007, the Bank opened Gen-Next, the youth-oriented branch.
In May 2007, they signed an agreement with Dun & Bradstreet (D&B) regarding assign ratings to the bank's small-scale industry (SSI) customers. In October 6, 2007, the Bank made a tie up with Pioneer Global Asset Management SpA, Italy for launching joint venture for asset management business (Baroda Pioneer Asset Management Company). The joint venture would first offer products of Indian origin and later bring international investment opportunities to the Indian market. They launched sale of Gold Coins during the year.
During the year 2008-09, the Bank opened eight new Urban Retail Loan Factories (URLFs) at Powai Mumbai, Agra, Bareilly, Bhopal, Nagpur, Ernakulam, Jodhpur, and Noida. They launched new loan products, namely Loan for Earnest Money Deposit, Baroda Additional Assured Advance to NRIs, Baroda Bachat Mitra, Baroda Car Loan to HNIs/ Corporates, Baroda Advance Against Gold Ornaments/ Jewelry/ Gold Coins and Special Home Loans package.
During the year, the Bank signed an MoU with number of car manufacturing companies viz. Maruti Suzuki India Ltd, Tata Motors Ltd, Hyundai Motors India Ltd and Mahindra & Mahindra Ltd for boosting up Auto Loan portfolio. They made a tie up with Kotak Mahindra Old Mutual Life Insurance Ltd for providing Life Insurance Cover to Education Loan borrowers and Home Loan borrowers sanctioned under a special package.
During the year, the Bank opened four new branches/ offices, viz. Branch at Guangzhou (China), Electronic Banking Unit at Musaffah (UAE) and branches of the Subsidiaries at Kawempe (Uganda) and Nakuru (Kenya). In July 2008, they received the license from the China Banking Regulatory Commission (CBRC) for their full fledged branch in Guanzhou city in the Guangdong province.Also, the online Home Loan application facility was made available with tracking of status of the application from July 20, 2008.
During the year 2009-10, the Bank opened Six new Retail Loan Factories (RLFs) at Chandigarh, Gamdevi (MMSR), Patna, Coimbatore, Ranchi and Allahabad. They established three SME Loan Factories during the year. In June 22, 2009, the Bank launched a new business process reengineering and organizational restructuring project 'Navnirmaan- Baroda Next'.
In September 2009, the Bank brought all the branches of the Bank on CBS platform to offer 'Anywhere Anytime' banking to all its customers. All the branches of the Bank have been enabled to provide e-banking services as well as electronic fund transfer facilities by way of RTGS and NEFT to its customers.
In October 10, 2009, the Bank launched a new subsidy linked housing loan scheme under the Bank's Home Loan Product styled as 'Interest Subsidy Scheme for Housing the Urban Poor (ISHUP)'. In November 2009, the Bank entered into definitive agreement with T Rowe Price for proposed divestment of 6.50% stake in UTI Asset Management Company and UTI Trustee Company.
In November 16, 2009, the Bank entered into life insurance business by forming a Joint Venture (JV) Life Insurance Company namely IndiaFirst Life Insurance Company Limited where Bank of Baroda holds 40% stake, together with Andhra Bank holding 30% and Legal & General Group holding 26%. Also, the Bank signed Corporate Agency Agreement with their joint venture company in life insurance, IndiaFirst Life Insurance Co Ltd, to market their life insurance products under Wealth Management Services.
In the year 2010, the Bank received a commercial banking license from Malaysia to a locally incorporated bank, namely India BIA Bank (Malaysia), to be jointly owned by Bank of Baroda, Indian Overseas Bank and Andhra Bank. The Bank opened a branch in Auckland, New Zealand, and also opened their tenth branch in the United Kingdom.
In July 2010, the Bank signed an agreement with the Unique Identification Authority of India (UIDAI) to act as a registrar for the project. The bank will join the UIDAI in collecting biometric and demographic details of their customers as well as others.
In August 2010, the Bank signed a memorandum of cooperation with the Dubai Multi Commodities Centre Authority (DMCC), a free zone authority dedicated to enhancing trade flows through Dubai. The MoC is designed to provide value-added services to DMCC-registered companies and to further enhance the proposition of operating in the Jumairah Lake Towers (JLT) Free Zone. Also, DMCC and the Bank will share knowledge through seminars, workshops and exchange of faculty.
During the year 2010-11, the Bank opened seven new branches/ offices (including the ones for its overseas subsidiaries). A branch was opened at Ilford, Essex (UK) and five Electronic Banking Service Units (EBSUs) in UAE at RAKIA, Ras Al Khaimah, Al Qusais, Dubai, Sh. Zayed Road, Dubai, Al Karama, Dubai and National Paints, Sharjah. The subsidiary in New Zealand, Bank of Baroda (New Zealand), commenced operations with the opening of branch at Auckland.
During the year, the Bank launched a new Retail Asset Product styled as Baroda Traders Loan against the Security of Gold Ornaments/ Jewellaries. They launched a Retail Asset scheme under Baroda Personal Loan styled as Baroda Loan to Retirees for Pension Option. Also, they introduced a new Term Deposit Product styled as Baroda Utsava Deposit Scheme for 444 days at the interest rate of 8.10% which was revised from time to time and last increased to 9.35% with effect from March 1, 2011
During the year, the Bank opened a new Gen-next branch in NOIDA and now the total number of Gen Next Branches is eight. Also, they opened five new Retail Loan Factories at Karol Bagh New Delhi, Raipur, Ludhiana and Nasik, whereas one existing RLF at Jodhpur was closed. With this the total tally of the Banks Retail Loan Factories (RLFs) is 35.
In January 15, 2011, the Bank launched two new Retail Liability Products underSavings Bank Segment styled as Baroda Pensioners Savings Account and a Life Insurance linked Savings product styled as Baroda Jeevan Suraksha Savings Account under a tie-up arrangement with IndiaFirst Life Insurance Company. In February 2012, the Bank entered into an MoU with Banco Bilbao Vizcaya Argentaria (BBVA) for a joint venture regarding credit card business.
The Bank proposes to further expand their network by opening additional branches in countries where they are already present, and, also wants to enter new territories. They have initiated steps for opening of two branches and two EBSUs in UAE, one branch in Oman and one branch in Mauritius. The work related to the opening of eight new branches of the subsidiaries is at an advanced stage.
The subsidiaries in Uganda, Kenya and New Zealand will be opening two branches each and in Botswana and Guyana, one additional branch will be opened. The Banks applications for setting up of a subsidiary in Suriname and Canada, opening of a branch in Qatar and upgradation of a Representative Office in Australia to a branch are under process by the host country regulators. The Bank has already initiated steps for identification of new centres for overseas expansion.