Dear Fellow Shareholders
Digital Business is the next Industrial Revolution and will cause tectonicshifts in the market place. This revolution will trigger significant changes in industrydefinitions employment patterns pegging order and organisational structures.
During such stimulating times our track record of excellence in customer experienceand deep customer relationships will anchor our future success. Specialisation will be keyand I am extremely thrilled that we undertook our transformation journey in 2011 tohyper-specialise and stay relevant.
Digital Technologies offer a spectrum of exciting possibilities. Business enterprisesare investing heavily in customer interaction innovation and crafting next-gen customerexperience. Mphasis Digital Customer Experience framework will enable business enterprisesto leverage Digital Technologies in defining their end-to-end customer experience.
We continue to strengthen our position in technology by cultivating innovation throughMphasis Next Labs. Business and technology innovation driven by Mphasis Next Labs wouldbe our focus. We aim to emphasise on co-creation with our customers and building leadingedge pragmatic innovations.
The coming year we continue to focus in select areas and deprioritise others. In-linewith our strategy we sustain our deep dive in Digital and changing Regulatory andCompliance environment. Relentless focus will enable our leadership to maximise returns.We are single mindedly working towards creating a best-in-class delivery ecosystem for ourcustomers to enable their Digital roadmap.
Your company is focused on building a sustainable platform for ongoing success. Iwelcome you to join me as we Redefine the paradigm for business successtogether.
Chief Executive Officer