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| Bajaj Allianz starts service in J-K to settle claims in 24 hrs |
| Press Trust of India / Srinagar Aug 20, 2009, 14:10 IST |
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What could be termed as a major leap in the Jammu and Kashmir's insurance sector, Bajaj Allianz General Insurance Company today launched a service aimed at settling motor insurance claims up to Rs 20,000 within 24 hours.
J&K Bank President G A Regoo formally launched the service — Bajaj Allianz Drive In Centre (BADIC).
Regoo termed the service customer friendly. "Its pre-paid claim settlement feature that too within 24 hours, shall empower the insured to negotiate directly with the repairer of his choice, thereby, getting him the best value for money."
He said the service would cover small motor claims up to Rs 20,000, besides limiting the role and influence of the repairer in claim settlement process.
"In case of damage, the insured just needs to inform us. An assessor will be dispatched to assess the loss. On the basis of that report, case would be processed for settlement within a timeline of 24 hours. Eventually the customer would be handed over a cheque and it is then his discretion as to where he would get his vehicle repaired," Bajaj Allianz Area Manager Aijaz Ahmed said.
"This shall mean that customers no longer need to produce bills. We will pay upfront on assessment," he said.
"Improved services, better products, hassle-free claim servicing and reduced premium rates are key to grab the maximum market share as far as insurance sector is concerned," Regoo observed.
Stating that it was the people's confidence in J&K Bank that made customers to insure with Bajaj, Regoo insisted on higher levels of customer convenience to ward off the fears of customers.
Regoo handed over cheques to two claimants insured with the Bajaj Allianze.
"After meeting the accident, I registered my claim only yesterday and I felt delighted today on receiving the call that my cheque was ready. It is wonderful to see such a quick and hassle-free service being delivered in Kashmir. Thanks to J&k Bank, thanks to Bajaj Allianz," Mubashir Shabir, who had insured with the Bajaj and had made the claim just the previous day, said.
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