Dyfrig John, chief executive, and Z J Cama, chief executive-designate, said that HSBC has also
installed a powerful IBM AS-400 computer.
Hongkong and Shanghai Banking Corporation of India will strengthen its position in the Indian capital market by forming an asset management company in the first half of next year, which will also launch new products.
John, who will hand over charge to Cama before taking over his new assignment in Malaysia, said that contrary to popular notions, competition is already intense in India in areas of credit cards, car and home loans.
Hongkong and Shanghai Banking Corporation of India has also embarked on improving its customer service and cost control programmes along with technological innovation.
"This will protect HSBC's margins from being squeezed too much," said John.
The bank has taken a conscious decision to alter the corporate and personal banking loans ratio from 80:20 to 50:50.
Among the corporate sector, mid-size corporates will be the targeted as potential clients.
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