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| India retains world's back-office tag amid rising competition |
| Press Trust of India / New Delhi May 19, 2009, 15:52 IST |
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India continues to be the most favoured back-office of the world, but the Middle East and North Africa region is slowly emerging as a promising offshoring destination, global management consulting firm A T Kearney says.
According to A T Kearney's Global Services Location Index (GSLI), India, China and Malaysia have retained the top three spots since the last five years.
"India, China and Malaysia continue to lead the index by a wide margin through a unique combination of high people skills, favorable business environment and low cost," the report said.
In particular, India has remained at the forefront of the outsourcing industry and actually has become an enabler for industry growth through expansion of Indian offshoring firms into other countries, it added.
The survey further said that the Middle East and North Africa is emerging as a key offshoring region because of its large, well educated population and proximity to Europe.
"The Middle East and Africa area has the potential to redraw the offshoring map and in the process bring much needed opportunities for its large, underemployed educated class," GSLI project manager Johan Gott said.
These finding comes amid US President Barack Obama's recent comment that "It's a tax code that says you should pay lower taxes if you create a job in Bangalore, India, than if you create one in Buffalo, New York".
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