Business Standard
Sunday, Feb 12, 2012
drived banner
drived banner
  Advanced Search
RSS
Content Guide
Follow us on  
||||||||Technology| 
 Section Home | News Now | Features & Analysis | IT/ITES | Telecom | Hardware | Columnists | Gadgets & Gizmos
Home > Tech World Live Markets | Commodities
 

SC dismisses Apple's plea over faulty hardware
Press Trust of India / New Delhi Aug 30, 2010, 20:39 IST

The Supreme Court today dismissed the plea of computer-to-consumer electronics company Apple Computers International, against a consumer forum order that asked it to refund the money to a buyer for supplying faulty computer hardwares.

A Bench comprising Justice B Sudershan Reddy and S S Nijjar dismissed Apple's petition challenging the orders of the National Consumer Disputes Redressal Commission (NCDRC).

Passing an order on February 10, 2010, NCDRC had directed Apple Computers and its Chennai-based dealer to refund Rs 8.3 lakhs along with 9 per cent interest to a consumer who had purchased Macintosh in 1996.

Macintosh popularly called as Mac is a series of several lines of personal computers designed, developed, and marketed by Apple Inc.

The apex consumer body had found that hardware supplied to one Chennai-based Toppers Multimedia suffered from various manufacturing defects and several problems persisted despite frequent change of components.

Earlier, in this matter, the Tamil Nadu State Consumer Disputes Redressal Commission had directed Apple, its dealer and Wipro, which has a after-sales service contract, liable and directed that they pay compensation and refund the amount along with 12 per cent interest.

This was challenged by Wipro before NCDRC which said that it was not liable after finding that "the customer call feedback reports clearly showed that the appellant (Wipro) did attend to frequent complaints regarding the system promptly and effected replacements whenever called for".

NCDRC had also dismissed the plea of Apple that it had no role in the transaction and said "Apple Computers International cannot absolve itself of responsibility".

"In case of manufacturing defects in goods, it is the manufacturer which is primarily responsible for the consequent liability of replacement/repair/refund of the cost," NCDRC said.

New Ipad Application :Business Standard's all new IPad App
Click here to download for free
Arrow Other Stories     
- Weekly: Uptrend continues, broader markets outperform
- Bad roads, power cuts main poll issues in Bareli, Amethi
- Pantaloon Retail, Trent on a re-structuring drive
- Dassault, RIL ink MoU for collaboration in defence sector
- Unity Infra to raise Rs 175 cr, diluting stakes in two SPVs
  Read Business news in 
- Now property search gets more exciting than ever before!
- Office 365 for professionals and small businesses.
- India's No. 1 Property Site. Click here to know more..
- Improve Patient Care & Experience. Click here to know more
- Health is Wealth..... Insurance + Savings... Know More...
Sorry, comments to this story are closed
Latest Messages
SmartInvestor+ E-zine
  Pay Rs.747/- for 3 years and
  get a branded watch FREE

  Subscribe Now
Most Popular
Read
E-Mailed
Commented
   
- This V-Day, hotels serve love at first bite
- Jyoti Malhotra: Islands in the storm
- Sreelatha Menon: Recycling microfinance
- Government seeks India Inc help to push agriculture schemes
- S&P downgrades ratings of 34 Italian banks
 
 More  
New Ipad Application
 Business Standard's all new IPad  App
 Click here to download for free
  BS Specials  
    Full coverage of elections in Uttar Pradesh, Punjab, Uttarakhand, Manipur and Goa
  Hot Searches  
 
Ambassador car |  Uttarakhand |  TCS |  Sarfaesi Act |  Vodafone |  DZire |  Aakash tablet |  Sodexo |  NHAI |  Companies Bill 2011 |  Playbook |  Rupee |  Samsung Galaxy Note |  Kingfisher Airlines |  FDI in retail |  Silver |  Provident Fund |  income tax refund |  Anna Hazare |  iPhone |  Reliance Industries |  SEBI |  BSNL |  BSE |  NSE |  Mukesh Ambani |  Anil Ambani |  TCS |  Infosys |  Pranab Mukherjee |  Sonia Gandhi |  Rahul Gandhi |  New Pension Scheme |  Reliance |  RBI |  GDP |  Gold |  Ratan Tata |  ICICI |  B-School |  Sensex |  Tax calculator |  Home Loan |  Personal Finance |  inflation |  oil prices |  Barack Obama |   
 
  Member Area Write to the Editor RSS Archives Advanced Search
  Subscribe to BS print product BS e-paper Newsletter Portfolio Tracker
  BS Products BS Hindi BS Motoring BS Books
FOR HOT PRODUCTS
BS Bazaar.com
Home | Markets & Investing | Companies & Industry | Banking & Finance | Economy & Policy | Opinion
Life & Leisure | Management & Marketing | Tech World
About Us | Partner With Us | Code of Conduct | Careers | Advertise with us| Terms & Conditions | Disclaimer | Contact Us