BPM firms brave storm of second Covid wave with help from easier WFH rules

An old rule barred work such as voice calls from home. DoT relaxed rules last November, allowing BPM and other service providers (OSPs) to work from anywhere in India

Neha Alawadhi Business Standard New Delhi
Work from home, WFH, BPM, IT industry, tech, jobs, work, gender

As the second wave of the pandemic rages, business process management (BPM) firms like Genpact, EXL, Teleperformance, and WNS have invoked their business continuity plans, shifted work either to other

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First Published: May 20 2021 | 4:40 PM IST

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