The Reserve Bank of India (RBI) imposed a monetary penalty of Rs 50 million on Airtel Payments Bank for breaching payment bank guidelines and Know Your Customer (KYC) norms.
The central bank made by a supervisory visit to the payments bank between November 20 and 22, wherein it was concluded that there were deficiencies in the payment bank’s regulatory compliance. Following which, the RBI sent a show cause notice to Airtel Payments Bank on January 15, 2018.
This visit was due to complaints and adverse media reports alleging that “the bank had opened customer accounts without a clear or specific

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