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Subir Gokarn: The Main Thing ...

The capital threshold for payment banks may keep out entities most appropriate for setting them up

Subir Gokarn

Many years ago, at an offsite that I participated in, I heard a message that has stayed with me since. In a presentation, Rajendra Pawar, chairperson of NIIT, put up a transparency (it was that long ago!) that had the statement "the main thing is to keep the main thing the main thing". He attributed this principle to the late Philip Crosby, placing it in the context of quality standards that Crosby was associated with. Clearly, however, the idea of relentless focus on the primary objective of the organisation gives it much wider applicability. It is this general relevance that has ...