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GST's network effect

In glitzy new headquarters, the agency responsible for providing the IT infrastructure for the goods and services tax is surging ahead in sharp contrast to the controversies delaying this tax reform

GSTN's Chief Executive Officer Prakash Kumar at a 'breakout room' at the company's new headquarters at Worldmark I in the Aerocity complex
GSTN’s Chief Executive Officer Prakash Kumar at a ‘breakout room’ at the company’s new headquarters at Worldmark I in the Aerocity complex

The upcoming Aerocity complex, dotted with construction cranes on mammoth half-finished building sites and the neon signs of global hospitality brand names near Delhi's showcase Terminal 3 airport, is almost an appropriate symbol for the work-in-progress that is the goods and services tax (GST). As politicians argue fiercely and persistently over the nitty-gritty of this long-awaited and ambitious indirect tax reform that promises to make India a common market, the organisation responsible for creating and managing the complex IT backbone that will make GST operational, the Goods and ...