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IT services: Time for transition

A CEO said, this year may well determine who the 'has-beens' and the 'to-bes' of the industry are

Ganesh Natarajan

The industry that has put India on the global map — IT services — and the companies that pioneered the march towards dominant market share in offshore outsourcing of technology and process management are being put under the lens again. In the last two decades, successive waves of new developments have upset the IT apple cart. The decline of the Dot Coms in 2000, the rise of new competitors like the Philippines, Central and Eastern Europe and Latin America as alternative destinations and most recently, the diatribe against the H-1B visa programme and the threat to thousands of ...