It gives me immense pleasure to share with you the performance highlights of your bankduring financial year 2018-19.
Total Business increased to Rs. 398511 Crore as on 31.03.2019 from Rs.372605 Crore as on 31.03.2018 registering a growth rate of 6.95%.
Total Deposits increased to Rs. 219821 Crore from Rs. 208070 Crore inthe previous year registering a growth rate of 5.65%.
CASA Deposits increased to Rs. 68998 Crore from Rs. 64596 Croreregistering a growth rate of 6.81%.
Cost of Deposits stood at 5.53%.
Gross Bank Credit increased to Rs. 178690 Crore from Rs. 164535Crore registering a growth rate of 8.60%.
Credit Deposit Ratio stood at 81.29% compared to 79.10% in the last year.
Yield on advances stood at 8.54%
Net Interest Margin stood at 3.31%.
Non-Interest Income stood at Rs.2045 Crore.
Net Loss for 2018-19 stood at Rs.2786 Crore. This is mainly on on accountof increased provisioning towards ageing of NPAs.
Gross NPAs to Gross Advances Ratio stood at 16.21%.
Net NPAs to Net Advances Ratio stood at 5.73%.
Provision Coverage Ratio stood at 73.84%.
Capital Adequacy Ratio stood at 13.68 % under BASEL-III.
Network Expansion: The Bank has 6687 delivery channels comprising of 2885branches 4 Extension Counters and 3798 number of ATMs/BNAs/CRs.
During FY 2018-19 your Bank has taken the following I.T. initiatives to improveCustomer Service:
Facilities created in Internet Banking:
Enabled Retail Internet Banking Customer to recover their USER-ID through OTPbased validation
Enabled Instant Overdraft Facility against term deposits opened online
Enabled opening/ closure of Term Deposits opened in Internet banking
Enabled ASBA facility for Corporate IB customers also
Enabled Cheque Book request facility for Corporate IB customers also
Enabled request facility for Personalized RUPAY platinum Debit Card
Enabled Facility of blocking Debit Card through Internet Banking
Enabled Linking of LPG ID to account in internet banking
Enabled payment of taxes for West Bengal through internet banking
Enabled Transaction password generation for corporates through SAFE-T
Enabled donation facility for corporate internet banking customers
Enabled GSTIN seeding for both Retail and Corporate IB customers
Enabled Bharat Bill Pay Services for Corporate Customers
Enabled generation of Interest certificate for deposits/savings accounts
Enabled Income Tax single sign-on facility for corporate IB customers
Enabled facility to register for a/c statement & transaction alerts overemail Facilities created in Mobile Banking through Mobile App - ABTEJ:
Enabled viewing the details of various insurance schemes opted by the customerthrough Banks mobile app
Enabled multiple vernacular language for accessing AB Tej App viz. HindiTelugu Tamil and Marathi Languages have been enabled.
Enabled facility to update e-mail of the customer through mobile app
Enabled facility to re-issue & activate the debit cards through mobile app
Created facility to pay the instalments to Sukanya Samriddi Scheme throughInternet. Mobile Banking app and also through IMPS
Created OTS portal with end-to-end processing for OTS proposals
Implemented Customer Limited liability for Unauthorized Electronic Bankingtransactions in line with the RBI guidelines.
Financial Inclusion : Bank has successfully implemented the financial inclusion schemesduring the year 2018-19.
The bank has reached the targets set under Gram Swaraj Abhiyan for openingPMJDY PMSBY and PMJJBY accounts in villages allotted in the aspirational districts
APY - Bank has enrolled about 2.23 Lakh accounts under APY against the target of1.73 Lakh accounts Awards: Your Bank has received the following awards in the FY2018-19:
IBA Banking Technology Awards-2019-Our Bank has won 4 awards at IBA BankingTechnology Awards-2019- viz. The Best Technology Bank of Year-Winner The BestFinancial Inclusion Initiatives-Runner up The Best Payments Initiatives-Runner up' andThe Most Customer Centric Bank using Technology-Runner up
Infosys Finacle Client Innovation Awards 2019- Our Bank has won 3 awards atInfosys Finacle Client Innovation Awards 2019 - viz Process Innovation -Winner Accelerated Transformation - Runner up' and Emerging Technologies LedInnovation - Runner up'.
Awards under APY: Bank got the following awards in campaigns announcedby PFRDA
Bank has been awarded as the "Second Best Performing Public SectorBank" from PFRDA for the year 2018-19. o MD & CEO of our Bank was awardedin APY "Leadership Capital" campaign by PFRDA.
Makers of Excellence - Executive Director of our Bank has been awarded asbest Executive Director under APY.
APY - Splendid 7 - General Manager FI of our Bank has been awardedas Best Performing General Manager under Major Banks category.
APY - Passion for Performance - Nodal Officer - FI of ourBank has been awarded as best performing Nodal Officer under APY.
Special Recognition Award for Excellent performance in " AePS byNPCI" in "B" Category banks.
Your Bank is committed towards delivering best services to customers by leveraging ontechnology and dedicated human resources and would tirelessly work towards maximizingshareholders' value.
| ||With warm wishes |
| ||Yours sincerely |
|Place : Hyderabad ||(J. Packirisamy) |
|Date : 13.05.2019 ||MD & CEO |