Dear Valued Shareholders
We hope you and your loved ones are safe and healthy. As the Chairperson of the Boardof your Company with a highly skilled management it has been my privilege to be part ofthe CDSL Journey.
This year has witnessed extremely challenging and unprecedented circumstances onaccount of the pandemic. However despite these conditions your company has managed itsoperations smoothly and has managed to post robust financial results for the year therebydemonstrating its key strengths and the impact of its strategy.
We look back at the year not so much for the memories it helped us create but as thenew paradigms and situations it enforced on our history. Depository service wascategorized as an essential service. In these testing times CDSL and its employees haverepresented strong resilience and ability to adapt to the changing circumstances. Whilston one hand the health and the well-being of our employees investors and all ourstakeholders are of utmost importance to us the business continuity of CDSL and itsoperations have also been given equal importance to ensure consistency of the platform andthe services being offered to all its stakeholders.
These challenging times have opened new vistas of opportunities for growth and toaccelerate the digital expansion of Indian capital market. We express our gratitude to allinvestors who decided to move to the digital transactions through the web and mobileapplications. In the last year we saw a significant increase of participants in thecapital market. These new entrants were not only from metro cities but also from Tier IIand Tier III cities as well.
Our core strategy is to continue to focus on growth while maintaining the integrity ofour business and stay true to our values of being Convenient Dependable andSecure. Over the years we have worked tirelessly towards achieving our goals andproviding the most efficient and reliable services to all our stakeholders.
We are committed to maintain the highest standards of corporate governance along-withthe appropriate risk management practices and cyber resiliency.
While we continued providing digital services to all market participants we alsocontinue to be an environmentally sustainable and socially conscious company. We continuedto reduce paper and energy usage and managed our resources efficiently. We alsocontributed towards the COVID-19 relief efforts undertaken by our Government.
The Board of the Company has guided and assisted the Management to design a robuststrategy. The Board recognised the need for enhanced cyber security measures in view ofthe increased reliance on digitization of processes and services. The cyber securitymeasures adopted by the company have enabled it to provide secured services to itsstakeholders.
In the post-pandemic world the new normal has prompted all of us to make our servicesand working styles more technology driven. This accelerated digital transformation has notonly exhibited our focus on business continuity customer support and communications butalso our ability to adapt to changing circumstances by enabling our employees to Work fromHome. In this transformed world digital solutions will gain importance and become thepriority for all organizations. With a new year comes new responsibilities newnecessities and new innovations. Keeping this in mind CDSL has worked towards theself-sufficiency of the Atmanirbhar Investor by introducing and promoting various newplatforms and services for the empowerment of the investor and bringing in easy onboardingand execution of transactions.
Providing Strength to the Ecosystem in a Year of Upheaval
The pandemic will irrevocably change many things about the capital market and we mustembrace this opportunity to achieve a state of excellence. I am confident that CDSLsstrategy for the foreseeable future will result in positive outcome not only for CDSL butwill reflect in ease of doing business for all participants in the capital market. TheBoard will continue to devise policies to strengthen our risk mitigation measures andcontrols our infrastructure and our ability to serve our clients. Your faith in CDSLmotivates us to excel every day. On Behalf of all Directors of Board of CDSL I want tothank you for your continued support and trust.
With warm Regards
Balkrishna V. Chaubal