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ITI Ltd.

BSE: 523610 Sector: Telecom
NSE: ITI ISIN Code: INE248A01017
BSE 00:00 | 17 Sep 118.65 -2.65






NSE 00:00 | 17 Sep 118.60 -2.75






OPEN 122.10
VOLUME 18642
52-Week high 143.70
52-Week low 102.20
P/E 439.44
Mkt Cap.(Rs cr) 11,076
Buy Price 0.00
Buy Qty 0.00
Sell Price 0.00
Sell Qty 0.00
OPEN 122.10
CLOSE 121.30
VOLUME 18642
52-Week high 143.70
52-Week low 102.20
P/E 439.44
Mkt Cap.(Rs cr) 11,076
Buy Price 0.00
Buy Qty 0.00
Sell Price 0.00
Sell Qty 0.00

ITI Ltd. (ITI) - Director Report

Company director report

Dear Shareholders

The Board of Directors have pleasure to present the 70th Directors' Reporton the business operations of the Company together with its Audited Financial Statementsfor the financial year (FY) ended March 31 2020 together with Auditors' report &comments on the accounts by the Comptroller & Auditor General (C & AG) of India.

As per the approved revival plan for the Company by the Cabinet Committee on EconomicAffairs (CCEA) in February 2014 Company has received Rs. 1892.79 Crores as grant-in-aidand Rs 769.00 Crores as Capex Fund in the form of equity (out of approved amount of Rs.2264 Crores) till Financial year 2019-20. Capex Fund amounting to Rs 105 Crores has beenreceived during FY 2019-20. Rs 105 Crores has been allocated in budget as Capex funds forFY 2020-21. The Capex Funds has been invested for upgrading the manufacturinginfrastructure at various Units of ITI to cater the need of emerging technologies inTelecom industry. These projects have helped ITI to regain its manufacturing strength. Thestate-of-the-art infrastructure established under revival package funds has boosted themanufacturing strengths to cater for domestic market demands under Make in India missionof Government of India.

The Company has been declaring profit since FY 2017-18. The Company has become networthpositive during the FY 2019-20.


The performance of the Company (Standalone basis) for the financial year 2019-20 ascompared to the previous year 2018-19 is as follows : _ in Crores

S.No. Particulars 2019-20 2018-19
1 Sales including services 2403 1894
2 Value of Production 2443 1905
3 Loss/Profit before tax 151 93
4 Loss/Profit after tax 151 93
5 Other Comprehensive Income 4 18
6 Total Comprehensive Income 155 111
7 Financing Expenses 141 106
8 Depreciation 42 37
9 Capital Employed 2286 2197
(Net Fixed Assets +working capital)
10 R&D Expenditure 14 22

On a consolidated basis the total revenue from operations for the financial year2019-20 was Rs. 2058.87 Crores as against Rs. 1668.37 Crores for the financial year2018-19. The PBT & PAT for the financial year 2019-20 were Rs. 150.86 Crores asagainst Rs. 92.54 Crores for the financial year 2018-2019.


The Company has achieved Sales of Rs. 2403.45 Crores during the FY 2019-20 against Rs.1894 Crores during the previous FY 2018-19. This is remarkably the highest turnover in thepast nine years. ITI Limited has declared Profit after Tax (PAT) of Rs. 150.86 crore forFY 2019-20 which is 63.02 % more compared to the profit of Rs. 92.54 crore for theprevious year 2018-19.


The turnover for the financial year 2019-20 is mainly constituted from Execution ofBharatnet Phase II Projects viz. Gujnet and Mahanet Projects Network For Spectrum (NFS)project business generated by Corporate Marketing & MSP Offices manufacturing ofHDPE PLB telecom duct Business from Defence Sector viz ASCON Phase 3 AMC Defence Productsupplies & it's AMC Business from BSNL & MTNL dealing with AMC of MLLN ProjectsNGN AMCInstallation & Commissioning of WiFi Hotspots AMC for GSM-SZ AMC for OCBBusiness from Data Centre and supply of Smart Energy Meter to EESL Supply of Mini PCsManufacturing of Solar Panels Supply of Solar LED street lights EMI/EMC LAB servicesThird Party Audit of Bharatnet Phase II Projects in Jharkhand & Odisha StatesE-governance & Aadhar based services 3D printing services Component ScreeningModule assembly & testing services for Vikram Sarabhai Space Centre (VSSC) etc. TheCompany has been implementing turnkey projects of National Importance such as Governmentof India's flagship project "BharatNet" which is aiming to provide high-speedbroadband connectivity to cover 2.5 Lakhs of Gram Panchayats in India. Under BharatnetPhase I & II ITI has successfully manufactured supplied & commissioned 2073 GPONOLTs and 51369 ONTs. ITI is implementing the GujNet and MahaNet orders under BharatnetPhase II Project. Order for value of Rs. 1417 Crores is received from Gujarat Fibre GridNetwork Limited (GFGNL) for implementation and maintenance of Broad Band Connectivitysolutions across the state of Gujarat. ITI has executed this order for total value of Rs1070 Crores so far Rs 13.39 Crores in 2018-19 Rs. 1056.68 Crores in 2019-20; Rs. 17.32Crores in 2020-21. Order for value of Rs 3111.66 Crores is received from MaharashtraInformation Technology Corporation limited (MITCL) for implementation of Broad BandConnectivity solutions across the state of Maharashtra. ITI has executed this order fortotal value of Rs 1381.43 Crores so far.

ITI also has received orders worth Rs. 18.06 Crores for providing Third Party AuditServices (TPA) for implementation of Bharatnet Phase II project in the states of Odishaand Jharkhand. Further ITI has also received an order worth Rs. 11.64 Crores from BBNLfor TPA services for satellite based Broadband connectivity across 15 states / Unionterritories The other important project being executed is the NFS (Network for Spectrum)project worth Rs. 2985 Crores for the defense forces of India which involves Supplytrenching laying Installation testing and maintenance of Optical Fiber Cable PLB HDPEDuct and accessories for construction of exclusive Optical NLD backbone and Optical accessroutes on turnkey basis in the Eastern and North- Eastern region of the country. ITI haswon the order for these 2 zones for deployment of optical fiber for around 13539 Kms oflength. Out of the total of 13539 kms cable laying nearly 11475 kms have been laid inboth F and G Packages. ITI has already completed 85% of the work and will be completingthe entire project by the FY 2020-21.

On the Defence front the Company won in the mega tender of Army Static SwitchedCommunication Network (ASCON) Phase IV project and has received order worth Rs. 7796Crores from the Ministry of Defence (MoD) to deploy and maintain Phase IV of the Army'smodern communication network for the defence forces across India. The project includescivil works for the infrastructure and optical fiber network installation commissioningand maintenance of equipment such as IP MPLS routers Microwave Radio Satelliteterminals NMS and testing tools.

Manufacturing of Encrypted Telecommunication Equipment required for Defence sector andother defense agencies has also been a major goal of the Company in recent years. ITI hasreceived purchase order for Design development manufacture supply and AMC ofMulti-Channel Encryption Units (MCEU) under NFS project and 1GB IP Encryptors to Defenceand the projects are under execution. In addition ITI has an order for Supply & AMCof 48 1GB IP Encryptors to defence. ITI has also received order for Supply and AMC of IPEncryptors and its Accessories from the Ministry of Home Affairs (MHA). ITI is bidding formore tenders for supply of Encryption equipments for Defence.

An order worth Rs. 40.41 Crores is received by ITI from EESL for supply installationand AMC of Solar LED Street Light System for the State of Uttarakhand on behalf ofUttarakhand Renewable Energy Development Agency (UREDA) acting as the State Nodal Agency(SNA). The Company has also received Orders worth Rs. 61.36 Crores and Rs. 6.72 Crores formanufacture and supply of 10000 Km of HDPE PLB Telecom Ducts and 20000 Nos. of SolarPanels for the Mahanet Project. ITI has supplied 6700 Km of HDPE Ducts and 9500 nos ofSolar Panel so far.

ITI has also ventured in to diversified products/services/solutions like OFC / HDPEDuct manufacturing Smart card manufacturing Radio modem Wi-Fi Hot Spot Data Centreservices Saas Aadhaar based authentication Services etc.) Products / solutions underIOT verticals Component screening manufacturing and supply of avionics modules for ISROMini PC Smart Energy Meter manufacturing Switch Mode Power Supply (SMPS) 3D PrintingServices EMI/EMC & Safety Lab services supply of Sanitary Napkin Vending Machine(SNVM) Smart Parcel Delivery Systems etc.

ITI is addressing many more tenders in the Defence sector and also other tenders suchas Smart City Projects WiFi Access Points HDPE Duct manufacturing Supply of ONT/OLTetc. ITI is also addressing various tenders viz BSNL Tenders Airtel FTTH requirementTamil Nadu Tender etc for supply of OFC cables & OFC laying. ITI has planned tomanufacture and supply 11000 km OFC cables against the mega ASCON Phase IV order receivedby ITI. ITI has also diversified into development of medical electronics devices. ITI ismanufacturing and supplying Face Shields Face Masks Face Mask Vending / Disposalmachines Manual Hand Sanitizing Dispenser (Pedal operated) Automatic Hand SanitizingDispenser etc. as a part of the Government of India's effort in its fight against theongoing COVID-19 pandemic. ITI has received orders worth Rs. 6.45 Crores for supply of16.71 lakhs nos. of Face Shields and the supplies are under progress. IT has also signedMoU with DRDO for development of Single Outlet Automatic Resuscitator-Portable Ventilatorsand UV disinfection system.

The overall performance of the Company is as follows:

_ in Crores

2019-20 2018-19
No. Products/ Projects (Including ED ST & GST) (Including ED ST &
1 GujNet 1056.68 13.31
2 MahaNet 619.05 426.19
3 Corp Mktg & MSP 217.73 413.89
4 NFS Project 214.37 274.94
5 Defence Business & AMC/ ASCON AMC 97.24 121.51
6 GSM SZ AMC 36.02 46.08
7 MLLN / AMC for MLLN / SSTP 28.00 72.48
8 HDPE PIPE Mfg 26.00 0.00
9 3D Printing Aadhaar based Business / Mini PC /Component Screening/E-governance projects/Misc services 18.29 9.69
10 Data Centre 17.59 19.28
11 CCMS/ Online RPF exam 15.33 39.14
12 OCB AMC Business 13.93 20.23
13 Smart Energy Meter 11.98 30.84
14 TPA for Bharatnet project in Jharkhand & Odisha 9.75 0.00
15 SMPS & Repairs 5.41 11.55
16 NGN AMC 5.15 6.98
17 WiFi Hotspots I&C 2.64 37.04
18 GSM Franchise 2.63 4.22
19 Solar Panel/ Solar Street light 2.39 0.00
20 Banking Prodcuts/ Contract Mfg./Sanitary Napkin Vending Machine 1.84 20.97
21 GPON (ONT OLT SPV and I&C) 1.43 55.20
22 NGN / CPAN Contract Manufacturing 0.00 234.86
23 GSM WZ AMC 0.00 27.61
24 CDOT AN RAX/PCM MUX 0.00 8.01
Total 2403.45 1894.02


During the year 2019-20 there was no change in the authorized share capital of theCompany.

The Government of India vide order no. 20-86/2014-FAC-II dated 29th August2019 sanctioned Rs 300 crore as grant-in aid to the Company for redemption of preferenceshares held by Bharat Sanchar Nigam Limited (BSNL) and Mahanagar Telephone Nigam Limited(MTNL). Accordingly with the approval of the Board of Directors the Company had redeemedfollowing preference shares:

(i) 10000000 8.75% Cumulative Redeemable Preference Shares of Rs 100 each at par toMTNL;

(ii) 20000000 7.00% Cumulative Redeemable Preference Shares of Rs 100 each at par toBSNL

During the period under review pursuant to BIFR order the Board of Directors of theCompany in its meeting held on 23rd March 2020 allotted 28119508 equityshares (face value of Rs. 10.00 each) @ at Rs 56.90 (at a premium of Rs 46.90) onpreferential basis to The President of India against the Capex grant of Rs. 160 Crorereceived from Government of India during FY 2018-19 & FY 2019-20. Accordingly thepaid up Equity Share Capital as on 31st March 2020 has been increased from Rs.8970000000 to Rs. 9251195080.

During the year under review the Company has not granted stock options or sweat equityshares. As on 31st March 2020 none of the Directors of the Company hold anyshares of the Company.


The Cabinet Committee on Economic Affairs (CCEA) at its meeting held on 21stMarch 2018 approved the Further Public Offer of ITI Limited ("FPO") consistingof Issue of 18 Crore fresh equity shares of the face value of Rs 10 each at a price to bedetermined through a book building process. In addition to this additional equity sharesnot exceeding 5% of the Fresh Issue to Public (18 Crore equity shares) would be reservedfor the employees of the Company. The object of the FPO was to raise working capital fornew projects reduce its debt obligations and to meet SEBI's requirement of Minimum 25%public shareholding. The Company with the approval of competent authorities opened theissue on 24th January 2020 which was extended twice upto 05thFebruary 2020. The Board of Directors in its meeting held on 22nd January 2020had fixed the price band for the shares offered through FPO at Rs. 72- Rs. 77 which wasrevised to Rs 71- Rs 77. However due to prevailing market conditions the FPO waswithdrawn on 05th February 2020.

The Company is exploring options for raising funds and also to achieve SEBI's Minimum25% public shareholding requirement.


As the Company still has accumulated losses the Directors are not in a position torecommend any dividend for the year 2019-20.


As the Company still has accumulated losses it has not transferred any amount toreserves.




In the financial year 2019-20 Bangalore Plant has achieved a turnover of Rs. 710.89Crores. The turnover consists of supplies projects and services provided to thecustomers.

Under supplies head – Secrecy equipment worth Rs 2.50 Crores to Defence Contractmanufacturing for PSUs private companies worth Rs 0.97 Crores 3D printing of prototypesfor PSUs medical institutions private companies worth Rs 0.45 Crores have been suppliedby the Plant.

Under projects head - The unit has executed part of MahaNet project worth Rs. 619.05Crores.

Under services head - The unit has executed GSM-SZ AMC worth Rs. 36.02 Crores; DefenceAMC worth Rs. 10.45 Crores; NGN Equipment AMC worth Rs. 5.15 Crores; Data Centre servicesworth Rs. 17.59 Crores; Installation & commissioning of Centralized Control andMonitoring

System (CCMS) for LED Street Lights worth Rs. 14.40 Crores for EESL; Installation &commissioning of WiFi Hotspots worth Rs 2.64 Crores for BSNL Aadhaar based businessservices worth Rs. 0.74 Crores; Online exams for RPF worth Rs. 0.93 Crores;


Mahanet for BharatNet Ph-II project

Data Center Services

Defence Business / AMC

CCMS / Online RPF exam


Aadhar Based services

3D printing

WiFi Hotspot


ITI has received order from Maharashtra Information Technology Corporation Ltd forImplementation of Package A & C of MahaNet-I (BharatNet-II) Project for providingbroadband connectivity across Maharashtra State.

The scope of the Project involves laying of OFC (23300 KMs underground 14400 KMs Arialcable) and Establishment of network comprising of IP MPLS microwave radio Wi-Fihotspots network operating centre (NOC). The Total Project value is around Rs 3111.66Crores. ITI has executed the project with total value of Rs. 1381.43 Crores. Out of thisorder worth Rs. 419.19 Crores has been executed in 2018-19 and Rs 619.05 Crores during theyear 2019-20 and Rs. 343.19 Crores in 2020-21. So far T&D has been completed for10357 KMs Fibre blowing for completed for 5784 KMs Aerial routing completed for total of1873 KMs and total of 265 GPs are lit so far.


ITI's state-of-the-art Tier 3+ compliant Data Center is currently spread over more than200000 Sq. ft. with world class facilities of 350 racks capacity in its Bangalore plantsince 2009. Various services like Colocation (hosting) Managed Bandwidth and e-mailingservices are provided to PSU Banking Corporate and private as well as Start-upcustomers under highly secured and stable environment. Company is further expanding theData Center with establishment of another 1000 racks capacity in two phases. The Phase Iwith provision for 343 racks is already completed and TIA 942-B TIER-3/Rated-3 certificatefor 343 racks is received on 15th October 2020. In addition to the existingservices secured cloud services like SaaS PaaS and IaaS are also offered with new DataCentre. The turnover achieved during the year 2019-20 with existing Data Centre Servicesis Rs. 17.59 Crores.


ITI has got the order worth Rs. 85 Crores for supply and AMC of 710 Multi-ChannelEncryption Units (MCEU) under NFS project to Defence.

ITI has further received order worth Rs. 4.41 Crores for supply and maintenance of 481GB IP Encryptors from Department of space (DoS) - ADRIN. In addition to above ITI hasalso bagged order worth Rs. 25.48 Crores for supply & AMC of 860 IP Encryptors toMinistry of Home Affairs (MHA) under the Government of India. All these orders are underexecution. ITI has executed AMC orders worth Rs. 10.45 Crores for equipment supplied toDefence.


3D printing is a revolutionary manufacturing method by which we can create varioustypes of three Dimensional (Solid) parts for R&D Prototype; it is an excellent optionfor presentation models detailed prototypes and master patterns for manufacturingindustries Medical purpose etc. Bangalore Plant has installed Poly Jet and FDM (FusedDeposition Modeling) 3D Printer which is capable of producing prototypes with differentmaterials using a CAD file. The Plant has generated a revenue for Rs. 0.45 Crores in FY2019-20.


The Company is providing Aadhar authentication services e-KYC services core bankingapplications mobile wallet application etc. Services worth Rs. 0.74 Crores have beenrendered during the FY 2019-20.


Bangalore plant has set up a state of art skill development scheme called the PradhanMantri Kausal Vikas Yojna (PMKVY) to cater to the skill development for the needy toimpart Hands on Training GE certified course. Under this program the Unit has trained twobatches totaling to 70 students on the OFC splicing technique with all the students whoattended the online exams clearing the exam. Revenue Generated is Rs. 2.85 Lakhs


EMI/EMC Lab Chamber and Test System was commissioned in June 2019. Testing for externalcustomers and in-house R&D and thereby revenue generation started in July 2019. TestStandards include IEC/CISPR MIL and FCC for Emission and Immunity Testing. Devices underTest (DUTs) of external customers range from Defence Aerospace Environmental Telecomand Industrial Automation. EMI/ EMC Testing was carried out for In-house R&D productslike 1GB IP Encryptor MCEUetc. Additional systems are expected to be installed andrevenue generation is likely to go up by 20-30%. Revenue generated for the FY 2019-20 isRs. 0.30 Crores.


ITI has set up Safety Lab service commenced from June 2019. More than 52 tests can beperformed as per IS 13252/IS 616/IS 304/IEC 60950-1/IEC 61010-1/ IEC 60601-1/IEC 60335-1.


As part of Start-up India mission of Govt. of India ITI is in the process ofestablishing 1000-seater Start-up hub in phased manner at ITI Bangalore plant forencouraging start-ups in the country. 150 seater Start-up hub having amenities likededicated corporate hub meeting room demo room highly secure Wi-Fi connectivity isalready functional. Start-up hub customers can also utilize our manufacturing facilitieslike PCB SMT Fabrication Telecom testing labs and 3D printing to enhance theiroperations from this facility. Currently 64 Start-ups in Technology domains like ConsumerElectronics Aeronautics Medical Electronics Additive Manufacturing and IOT are workingfrom VINYAS.


ITI is certified with CMMi Level 3 for Data center IT and IoT services. The Capability/ maturity level of an organisation provides a way to characterize it performance. ITI isinto Datacenter services and IoT businesses and as part of improvement ITI has obtainedCapability Maturity Model Level 3 in the month of December 2019 from CMM Institute forits services in the field of Data center Information Technology and Internet of Things.

With this ITI will be able to participate in IT IoT and Data center tenders as this isthe eligible criteria in almost all IT tenders.

ITI is practising CMMi L3 in these areas and will be working towards the next levelthat is CMMi L5 (which is an Optimisation level) after practising for 2 years and periodicaudits.


Research & Development (R&D) located in Bangalore plant is designing &developing Communication Equipment to support manufacturing and also keep abreast withState of the Art Technologies in the field of Electronics & Communications and IOT.R&D has core strength in design & development of Encryption systems to secureCommunication Networks and also in development of Network solutions. The strength ofR&D lies in its skilled design team with expertise in development of Hardware &Software. The necessary infrastructure to aid design & development is available in theform of Test Instruments Software design tools CAD design tools reliability labEMI/EMC test lab and Telecom testing lab. The R&D team develops allied products inarea Transmission and terminal products.


R&D developed products in the following areas:

Encryption Systems for Defence

Network Solutions for Communication Network

Power Supply Modules

Integrated Selection System

The successful products Solutions developed in FY 2019-20 are: Products:

Integrated Selection System

High Speed Radio System

Encryptors for Defence Network

The Encryption products have been successfully undergone Field trials and testing &Evaluation by customers. Also the same are subjected for certification by DRDO lab.


In the year 2019-20 R&D initiated development of new products like Satellitereceivers for Defence.

The following products are under development:-

1) Secure FAX for Para military forces

2) Indian Regional Navigation Satelity System receivers

3) High Capacity Radio Relay

4) Integrated Selection System

5) Ruggedized Multi Channel Eneription Unit

6) Smart Energy Meter

7) EVM and Multi-Post ISS (EVM)




Mankapur Plant has achieved a turnover of Rs. 45.87 Crores during the financial year2019-20. The turnover consists of supplies and services provided to the customers whichis as follows:

Under supplies head –The Plant has supplies Rs. 0.84 Crores worth Titli ONTs forBSNL Banking Products to nationalised banks and Sanitary vending machines to variouscustomers; Mankapur has manufactured & supplied 5211 nos of ONTs to Raebareli againstGujnet orders on SSU basis and the turnover of this supply is booked by Raebareli Plant.

Under services head – The Plant has executed Rs. 35.21 Crores worth NFS Project;Third Party Audit Services worth Rs. 9.75 Crores of Broad band connectivity in the statesof Jharkand and Odisha.



TPA for Jharkhand and Odisha


Diversified Products: TITLI ONT Bank Mechanising Products (NCM/FND) SNVM (SanitaryNapkin Vending Machine)


Prestigious NFS project for Package F for construction of exclusive optical NLDbackbone and optical access route on turnkey basis for Defense network allocated to ITIMankapur is worth Rs. 843.83 Crores excluding AMC. Out of this cable laying and serviceswork worth Rs. 35.21 Crores has been completed in FY 2019-20.


The Plant has manufactured and supplied 5211 Nos. of ONT 11 equipment to Raebareli unitunder the GujNet Project as well as to cater the spare need of BBNL and BSNL POs alreadyserved altogether by ITI Raebareli & Mankapur in 3 years from 01.04.16 to 31.03.19.Some ONT 11 equipment has also been sold directly to different agencies. The Plant hasexecuted orders worth Rs. 0.04 Crores through Titli ONT against various miscellaneousorders.


ITI Mankapur has taken up Third Party Audit (TPA) activities for implementation ofBharat Net Phase-II project in Jharkhand under Jharkhand Communications Network Limited(JCNL) and Odisha under Odisha Power Transmission Corporation Limited (OPTCL). Revenue ofRs. 9.75 Crores has been generated through this project.

ITI Mankapur has also received an order from BBNL worth Rs. 11.64 Crores for TPAactivities for Acceptance and testing of Satellite based Broadband equipment and SolarPower Plant at 4849 GP sites across 15 States/ Union territories.


The Plant is also into supply and servicing of various Banking Mechanized productsincluding Note Counting Machines (NCM). Besides note counting to counterfeit detectionUnit has developed a new model by adding extra feature of UV Fake Note Detector (FND) init. Orders worth Rs. 0.53 Crores have been executed under the above said products.


The Plant has contributed in Installation of Sanitary Napkin Vending machines bydeveloping and supplying a new Product - "Flora–Sanitary Napkin VendingMachine"-A step towards Women Health & Hygiene. It is a self service vendingmachine for dispensing sanitary napkins against acceptance of coins. The product hasgenerated revenue of Rs. 0.34 Crores for the year FY 2019-20.


The Employee Development Centre (EDC) is organizing Industrial Skill Training forEngineering / Diploma Students under the aegis of "Finishing Schools". It is anendeavor to have effective industry- Institute interaction whereby the students areexposed to the practical issues through project internship in our organization. Summertraining / project training is also organized for Engineering / Non Engineering Students.Besides Finishing and Summer Training Employee development Centre is also involved inconducting CCC examination at various centers in UP through NIELIT Gorakhpur. Totalrevenue generated by EDC during FY 2019-20 is Rs. 0.74 Crores approx.

Hon'ble CMD Shri. R.M Agarwal inaugurated the Skill Development Training Programme on02.03.2020. Skill Development Training on NSQF Course and "Installation andMaintenance of PC'' was imparted. ITI Mankapur has also signed MoU with differentGovernment Polytechnics. The main objective is to impart skill development training totheir students which in turn will generate revenue.

The Mankapur Plant is now an associate member of Telecom Sector Skill Council (TSSC)for a period of 5 years.


ITI Mankapur is doing business in Diversified Products also. ITI Mankapur as an efforttowards the collaboration between Academics and Industry has recently launched anin-house designed and developed product - 3D printer which is developed in collaborationwith IIIT Allahabad for manufacturing 3D based Models and prototypes. It features RapidPrototyping and Concept modelling resulting in faster production with reduced cost andbetter quality.

Mankapur plant has developed medical products to help prevent the spread of COVID-19like Face Mask Disposal Machine Face Mask with detachable filter

Automatic Hand Sanitizing Dispenser Tunnel and Manual Sanitizing Dispenser -a footoperated hand sanitizer fully adjustable for various bottle types etc. The plant hassigned TOT agreement with M/s. Laser Science and Technology Centre (LASTEC) DRDO for"UV Disinfection system" named UV Blaster and developed prototypes. Theprototypes are evaluated by DRDO. The plant will mass manufacture UV disinfection sytemsafter getting necessary certifications.




Naini Plant has achieved a turnover of Rs 2.40 Crores during the financial year2019-20.The turnover consists of supplies to the customers which is as follows:

Under Supplies head: The Plant has supplied Solar Photovoltaic Equipment worth Rs 0.94Crores for MahaNet order; Solar LED Street Light system towards order received from EESL.Apart from this the plant has supplied 1157 units of CCU worth Rs. 0.60 Crores to NSU asspare requirements for maintenance of GPON equipment supplied to BBNL/BSNL.


Solar Photo Voltaic (SPV) Panel for MahaNet Project

Solar LED Street Light System

Charge Control Unit (CCU)


Naini Unit has received the Purchase Order for value Rs. 6.82 Crores for supply of20000 No.s of 60 Watt SPV Panels against MahaNet Project. Naini Unit has alreadydispatched 2500 No.s of SPV panels worth Rs 0.94 Crores during 2019-20. Further 7000 No.of Panels are supplied in 2020-21 and balance 10500 nos are already manufactured and underdispatch.

Naini unit has received the validity extension of TSEC for Hybrid Solar Photovoltaicsystem against TEC GR No GR/SPV-02/03. May 2008 and the revised validity of TSEC is31.01.2023. The Hybrid Solar power system is used for providing un-interrupted power toONT equipment of GPON broad band system.


Naini Unit has received the Letter of Intent (LOI) from Uttarakhand Renewable EnergyDevelopment Authority (UREDA) for Survey Design Supply Installation Testing andcommissioning with 5 years Comprehensive Maintenance Warranty of 19665 Nos. of Solar LEDStreet Light System. Total PO value is Rs. 40.41 Crores. Naini Plant has supplied 2300Nos. of LED Street Light Systems to UREDA.


The Unit has supplied 1157 Nos. of Units of Charge Control Unit (CCU) for BharatNetPh-II Project as spare requirements worth Rs. 0.60 Crores to Network Systems Unit (NSU).


a. Naini Unit has successfully upgraded from ISO 18001:2007 to ISO 45001:2018 TheCertificate is Valid up to 22nd March 2023. b. The Unit has cleared 2ndAnnual Surveillance Audit of ISO14001:2015 and ISO 9001:2015. c. Naini Unit has alsosuccessfully cleared PMMM & PCMM audit for level II.


a. A MoU has been signed for conducting skill development training programs inside& outside ITI Naini premises. The MoU was signed between ITI Naini & GovernmentReceipts Accounting System (GRAS) Delhi in the month of March 2020.

b. In-house training has been provided to the employees of the Unit. VocationalTraining has also been provided to B-Tech and Diploma holders through which revenue of Rs.0.04 Crores has been generated.


Naini Unit signed MOU with M/s OKAYA Power Private Limited for supply of Solar LEDStreet Light System to UREDA.

Naini Unit has also signed MOU for conducting skill development training programs withGovernment Receipts Accounting System (GRAS) Delhi.




ITI Palakkad has achieved a turnover of Rs 62.46 Crores during the FY 2019-20. Theturnover consists of supplies and services provided to the customers.

Under Supplies head – The plant has supplied Mini PCs worth Rs 12.08 Crores tovarious customers; HDPE Telecom Ducts worth Rs 5.49 Crores for Mahanet project; SmartEnergy Meters worth Rs. 11.98 Crores to EESL; Component screening services to VSSC (VikramSarabhai Space Center) worth Rs 4.09 Crores.

Under services head - The plant has executed AMC services worth Rs. 28 Crores for MLLNequipment supplied to BSNL & MTNL; E-Governance projects worth Rs 0.79 Crores.


AMC support for MLLN


Component Screening business

HDPE Duct Manufacturing

Smart Energy Meter

E-Governance services

Smart Parcel Delivery System


ITI Ltd has been awarded with the letter of award (LOA) from Energy Efficiency ServicesLimited (EESL) for the manufacturing supply and maintenance of GPRS based Smart energymeters complying to IS 16444 technical specifications. ITI Palakkad has received typeapproval and BIS certification for Single Phase Smart Energy meters complying to IS 16444technical specifications for two technologies. Facilities and infrastructure are set up atthe unit for bulk manufacturing calibration testing and supply of Smart Energy Meters.During the financial year 2019-20 the unit has manufactured and supplied 91000 Nos. ofSmart Energy Meters to the DISCOMs in UP and Haryana till date.

Mini PC:

ITI Palakkad has started assembly and marketing of Mini PC which is a replacement tothe traditional Desktops. The product is registered in GeM portal as "Micro PC".Trade mark is registered and BIS CE FCC ROHS and Energy Star Certifications have beenreceived. The product is also customized with add on features such as Smart Power Stationwith dual power input as grid and solar with 3 hour backup Smart lock for PhysicalSecurity etc.

The product is well accepted by various customers and ITI Palakkad has executed ordersworth Rs. 12.08 Crores during FY 2019-20 from various customers such as KSEDC for e-HealthProject Air India Forest Department Kerala Finance Department Tamil nadu e-HealthAmritha Viswa Vidyapeetham MIDHANI and M/s. Vehant etc. ITI has also supplied Videoconferencing Codec branded as "Smaash Connect" to various colleges ofUniversities in Kerala.

The target market is Central / State Govt departments Universities HospitalsResearch organizations Public / Private corporations Banks educational institutionsetc. Many new big business associations with different Corporate Firms across the countryare under progress.


ITI Palakkad is having business association with VSSC (Vikram Sarabhai Space Centre)and LPSC (Liquid Propulsion System Centre) which are the two units of ISRO located atTrivandrum. Both these units are engaged in the Manufacturing Testing and Integration ofall Launch Vehicles - PSLV GSLV etc. – of various space missions of ISRO.

This business comprises of two different streams of operations. Total turnover againstthis business opportunity for the year FY 2019-20 is Rs 4.09 Crores.


The plant has an exclusive Space Electronic Fabrication Centre to manufacture Space andMilitary grade assemblies. The facility is accredited by VSSC for all the activitiesconnected with realization of electronic assemblies in launch vehicles (PSLV GSLV andGSLV Mark III).


An exclusive facility with fully air conditioned ESD protected area of 7000 sq. feetwith the state of art equipments is established at ITI Palakkad for Screening and Burn-inof electronic components used in launch vehicles. The facility is further expanded withthe inclusion of Screening of assemblies and sub-assemblies known as Test & Evaluation(T & E) also. Total order value on hand against VSSC business for the year FY 2020-21is Rs. 7.46 Crores. Small pilot orders from M/s Bosch M/s Tata Elxsi M/s BPL and M/sSouriau connectors are received and executed successfully.


The PLB HDPE Telecom duct manufactured at ITI Palakkad got TEC Approval in March 2019.The approval covered manufacturing of the product in 8 different colors (Orange RedGreen Brown Blue Violet Grey and Yellow). Despite all odds of the sudden lockdownimposed in the critical period of end of March'20 the plant could complete a total supplyof 1300 KM till now out of the allocation of 2000 KM to Palakkad. Capacity enhancement ofthe duct manufacturing facility with an additional line is in progress.


ITI Palakkad has executed an order for Rs 0.79 Crores for the FY 2019-20 received fromKerala Irrigation department for establishing of wired network connectivity integratedwith flow measuring devices water level monitoring sensor automatic rain gauge stationand IOT based street lighting system including maintenance for 5 years for Siruvani Damunder the department of water resources of the Government of Kerala.


ITI Palakkad has executed AMC orders worth Rs 28.00 Crores from BSNL/MTNL for the 24 x7 technical support extended to Managed Leased Line Network (MLLN) projects for BSNL andMTNL.


ITI Palakkad has developed an innovative product - Smart Parcel Delivery System(SPDS) for Department of Post to overcome the parcel delivery challenges and toimprove the efficiency of Last Mile Delivery process. Pilot order for Rs. 0.24 Croresreceived from O/O (Office of) CPMG Bangalore for the supply of total 8 systems as part ofproduct validation has been supplied and installed successfully. Efforts are to be made toget more orders for the product.


ITI have executed an order for imparting Expert Interaction and On the Job Training tostudents of 31 VHSEs (Vocational Higher Secondary School) in the state of Kerala. Around900 second year students studying the course Field Technician and Computing Peripheralsgot the benefit of the training. The training was for 11 days for each school.


ITI has earned the recognition as the first PSU to get accredited for Rupay Cardpersonalization by National Payment Corporation of India (NPCI) and Master cardcertification. ITI is certified with ISO 14001: 2015 for Environment Management System andISO 9001: 2015 for Quality Management System.


ITI Palakkad bagged the SURAKSHA PURASKAR award instituted by the National SafetyCouncil (Kerala Chapter) for FY 2019-2020 in the Large Factories (Engineering) category.



In the year 2019-20 Raebareli has achieved a turnover of Rs. 208.09 Crores. Theturnover consists of supplies and services provided to the customers.

Under Supplies head - The Plant has supplied HDPE Ducts worth Rs. 20.51 Crores forMahanet project; SMPS equipment worth Rs. 5.41 Crores to BSNL Rs. 5.41 Crores.

Under Services head – The Plant has executed part of NFS Project worth Rs. 179.16Crores; GSM show room sales worth Rs 2.63 Crores.


NFS Cable laying services for Package G

HDPE Duct manufacturing for Maha IT Projects

SMPS & Repairs

GSM Showroom Sales


The plant has achieved a turnover of Rs. 179.16 Crores towards NFS Cable laying forPackage G for construction of exclusive optical NLD backbone and optical access route onturnkey basis for Defense network.


Further the Plant has made turnover of Rs. 5.41 Crores through supply and repairs ofSMPS and Rs. 2.63 Crores towards GSM Showroom Sales and miscellaneous services.


ITI Raebareli has established 3 lines of HDPE manufacturing lines. Despite all odds ofthe sudden lockdown imposed in the critical period of COVID pandemic the Unit couldsupply a total of 5400 Kms out of the 8000 Kms allocated to the Unit till now against theorder for the MahaNet project. Capacity enhancement of the duct manufacturing facilitywith additional 4 lines is in progress.

CERTIFICATIONS: a. Raebareli Unit has Obtained TSEC certifications for 24F ADSS24F NZDS 48F Ribbon Type & 96F Ribbon type OFC. b. The Raebareli Unit has alsoobtained ISO certificates for QMS 9001:2015 & EMS 14001: 2004.



For the Financial year 2020-21 Srinagar Unit has achieved a turnover of Rs. 0.11Crores.


Turnover of Rs. 11 Lacs has been made through Skill Development activities in the SkillDevelopment Centre of the Plant. Skill Development Centre was setup in Srinagar Unit inJune 2019.


In the financial year 2019-20 NSU has recorded a turnover of Rs. 1156.29 Crores.

The turnover consists of execution of order for GujNet as part of BharatNet Ph-IIproject AMC for ASCON orders for Ministry of Defence (MoD) as well as execution of AMCfor OCB Orders for BSNL and MTNL.

The turnover consists of value of project executed and services provided to thecustomers.

Under projects head - The Unit has executed Gujnet project worth Rs. 1056.68 Croresagainst order received from GFGNL for Broad Band connectivity across the state of Gujarat.

Under services head - The Unit has executed AMC orders worth Rs. 13.93 Crores for OCBequipment supplied to BSNL & MTNL; ASCON AMC order worth Rs. 84.29 Crores for Defence;Installation and commissioning of GPON equipments supplied to BBNL/ BSNL worth Rs. 1.39Crores.


GujNet Project



GPoN I&C services


ITI has received order worth Rs. 1417.71 Crores from Gujarat Fibre Grid Network Limited(GFGNL) for implementation of turnkey project for Broad band connectivity to Grampanchayats of Gujarat state under Bharat net Phase II Project. The project includes layingof optic fiber cables ("OFC") supply of access equipment and other relatedproducts as well as maintenance services. The Unit has achieved a turnover of Rs. 1056.68Crores for the FY 2019-20.


The turnkey project implementation and services unit of ITI Ltd is having its corestrength in execution of Turn key Projects of communication networks and AnnualMaintenance Contract (AMC). It has a track record of steady growth and continuousprofitability. The plant has executed AMC order worth Rs. 84.29 Crores during FY 2019-20.


ITI was also the major supplier of fixed line switches to BSNL and MTNL. Currently ITIhas been extending maintenance assistance to BSNL and MTNL for OCB exchanges. OCB orderworth Rs. 13.93 Crores has been executed during the year 2019-20.


ITI Ltd has 25 offices including 8 regional offices in India which are located atBengaluru Bhubaneshwar Chennai Hyderabad Kolkata Lucknow Mumbai and New Delhi aswell as area offices spread across the country through out India managing marketingservices and project execution. ITI MSPs are doing Telecom IT IOT and allied businessfor various State and Central Govt. departments. MSPs have achieved a turnover of Rs.217.34 Crores for FY 2019-20 and many tenders and business proposals are in pipeline FY2020-21.


MSP Bangalore has achieved a turnover of Rs. 12.05 Crores for the FY 2019-20.

APO worth Rs. 211 Crores is available for supply of BNG Phase II & III.


MSP Delhi has achieved a turnover of Rs. 109.41 Crores for the FY 2019-20.

MSP-Delhi received order worth Rs. 39.86 Crores for implementation of Educationaugmentation and digital transformation system with Academic management system fromGurugram University Haryana for a period of 5 years.

The MSP has also bagged orders for installation of IP based CCTV surveillance systemsworth Rs. 30 Crores to MHA Delhi and Major Dhyan Chand Stadium New Delhi.

Order worth Rs. 3.69 Crores has been received for implementation of Online DairyManagement system in HDDCF Panchkula.

MSP Delhi is also involved in establishment of Data Centre of SICOM eAuction /eTendering Solutions to various Govt Depts. / Institutions/ PSUs.


MSP Lucknow has achieved a turnover of Rs. 73.17 Crores for the FY 2019-20.

The MSP has executed order worth Rs. 22.28 Crores for supply of Smart Classrooms.

MSP- Lucknow has executed orders worth Rs. 31.40 Crores for supply of Solar StreetLights Synthetic Mink Blankets Sanitary Napkins and large Blankets. The Orders werereceived from Uttarkhand Building and other Construction Workers Welfare Board (UKBOCW)Dehradun under the Uttarkhand Labour Department.

MSP- Lucknow was selected by U.P. Govt to conduct GIS based Survey at Meerut KanpurJhansi and Gorakhpur Urban Local Bodies for the assessment of the Property Tax. The orderworth Rs. 19.13 Crores has been executed by the MSP.


MSP Mumbai has executed orders worth Rs. 9.76 Crores for the FY 2019-20.

MSP Mumbai bagged a prestigious order worth Rs. 88.60 Crores from Maharashtra Buildingand Other Construction Workers Welfare Board for providing services for implementationoperation & maintenance of Integrated Welfare Board Management System which is underexecution.

The MSP has executed order worth Rs. 1.68 Crores for setting up of Cyber Lab and DataSciences Lab in Shivaji University Kolhapur.

MSP- Mumbai is also undertaking Geo Fencing & Manpower tracking system orders fromNavi Mumbai Municipal Corporation and Thane Municipal Corporation and Gandhinagar SmartCity.

MSP Offices have bagged cumulative orders worth Rs. 178.75 Crores for the FY 2019-20.Corporate Marketing has addressed tenders for Railtel IP based CCTV surveillance worth Rs.2000 Crores and Wifi project for Jharkhand Communication Network Limited (JCNL) worth Rs.60 Crores. MSP-Bangalore has been selected by Southern Railways Chennai as L1 for OFCCable laying order. Another 3 OFC Tenders have been addressed for value of approx Rs. 16Crores.

MSP Offices are putting efforts to explore address and grab new business opportunitiesin the field of IoT Smart City Smart Cards Smart lighting / Smart Buildings e-MarketPlace Geo Fencing & Manpower Tracking /

Vehicle Tracking etc.

Integrated Command & Control Centers for Smart City components

GIS Survey / GIS mapping & GPS based solutions for Govt Depts. / Institutions/Local Bodies etc.

CCTV Surveillance ICT Infrastructure E-Governance Data Centers ERP Solutions SolarPower Plants etc.


The Company's rating for the year 2017-18 is "Good" with a composite score of60.59. MOU rating for the FY 2018-19 and 2019-20 are yet to be finalized by DPE. The MoUtarget for the year 2020-21 is yet to be finalised.


The Company has undertaken many initiatives/ projects so as to boost the turnover andimplement the Revival plan.

G-PON Products Manufacturing:

ITI had participated in GPON turnkey project tenders for BharatNet Phase I project forproviding high speed Broad band connectivity to 1 lakh Gram Panchayats across the countryand was successful in securing orders from BBNL BSNL & GujNet. ITI successfullymanufactured supplied installed and commissioned about 2073 OLT units and 51369 ONT'still March 2020. ITI is manufacturing these products at Rae Bareli and Mankapur plant fromcomponent level with C-DOT technology. In view of huge requirement of OFC deployment forGovt. of India under BharatNet Phase II project there would be similar requirements ofGPON products and solutions for BharatNet Phase. II.

HDPE Telecom Duct and Optical Fibre Cable manufacturing:

Underground laying of optical fibre cable (OFC) is to be carried out throughpermanently lubricated (PLB) high density Poly ethylene (HDPE) Pipes. The demand for HDPEPipes has risen due to several Government projects like BharatNet Fiberization of Towerscatering for 4G/5G deployments etc. There is huge requirement of OFC /HDPE in ASCONproject. As per Govt. of India initiative for "DIGITAL INDIA" programme opticalfibre network is to be established for high speed internet access across the rural andurban geographies of the country. Hence there is huge demand for HDPE ducts and OFCcables. Apart from BSNL MTNL and BBNL other service providers are also requiring suchtype of PLB HDPE pipes for their telecom operations. ITI has established 3 lines of HDPEmanufacturing at Rae Bareli unit and one manufacturing line at Palakkad unit. ITI has gotorder for the supply of 10000 KM HDPE Duct for MahaNet and supplied more than 6700 Kmtill now. The balance will be supplied in next 3 to 4 months' time.

The PLB HDPE Telecom duct manufactured at ITI Palakkad got TEC Approval in March 2019.Raebareli plant has got TSEC approval for manufacturing HDPE Ducts at Raebareli. Theapproval covered manufacturing of the product in 8 different colours (Orange Red GreenBrown Blue Violet Grey and Yellow). Capacity enhancement of the duct manufacturingfacility with 10 additional lines (Raebareli– 4;Mankapur – 3; Palakkad – 1;Bangalore – 2) is in progress.

One manufacturing line of OFC has been commissioned at Rae Bareli unit. The Plant hasalso obtained TSEC of 24F ADSS OFC 24F NZDS OFC & 48/96F Ribbon type OFC. Thecapacity installed will be used to meet the requirements of ASCON and BharatNet Phase IIorders on ITI.

BharatNet Phase II project:

Under BharatNet Phase II project for providing high speed Broad band connectivity to1.5 lakh Gram panchayats across the country ITI is addressing tenders from BSNL BBNL andother state Government for securing business. ITI is having all the products for end toend connectivity required like GPON (OLT & ONT) Solar Panels OFC HDPE pipe Wi-Fi& radio solution. All these products are manufactured and supplied by ITI. ITI hasexecuted turnkey project of GujNet (about Rs. 1417.71 Crores) executing project ofMahaNet (about Rs. 3111 Crores) under BharatNet PH II. ITI is also bidding for many otherBharatNet PH II tenders through which we expect additional business.

Secrecy Products for Defence:

The Secrecy products for Defence communication networks are being designed by ourR&D and manufactured supplied & maintained by ITI for long time. ITI has been thepioneer in this field. The products have evolved over the years in tune with the evolutionin the digital communication technology. There are major requirements of encryptionproducts for Defence for their NFS network ASCON network etc. Company has received apurchase orders for design manufacturing and supply of Multi-Channel encryption Unit(MCEU) under NFS project valued about Rs.85 Crores. Company is participating in tendersfor defence and expected to get more business.

Solar panel manufacturing:

Looking into requirement of solar panels as a part of powering the equipments withsolar power supply ITI has established 18 MW solar panel manufacturing facility at Nainiunit. In FY 2018-19 ITI has supplied about 5000 solar panels under BharatNet PH IIproject. During FY 2019-20 ITI has received the order to supply 20000 nos solar panelsunder MahaNet project in Nov 2019. We have already manufactured 20000 nos of Solar paneland 9500 nos are already supplied. There is huge demand of solar panels in the countryunder National Solar Mission of GOI wherein the Government has decided to establish solarcapacity to 100 GW in the country by 2020. ITI would like to utilise this businessopportunity.

Manufacture of Smart Energy Meters:

As a part of diversification strategy ITI has entered into Smart Energy Metermanufacturing wherein the legacy energy meters are being replaced by smart energy meters.These meters records energy consumption and has a facility to store the data and reproducewhenever required. These meters enable a two-way communication between the meter and thecentral system. ITI Ltd has been awarded with the letter of award (LOA) from EnergyEfficiency Services Limited (EESL) for the manufacturing supply and maintenance of GPRSbased Smart energy meters complying with IS 16444 technical specifications. ITI Palakkadhas received type approval and BIS certification for Single Phase Smart Energy meterscomplying with IS 16444 technical specifications for two technologies. Facilities andinfrastructure are set up at the unit for bulk manufacturing calibration testing andsupply of smart energy meters. The unit has manufactured 91000 no.s of Smart Energy Metersto the DISCOMs in UP and Haryana till now. In order to increase the suppliesmanufacturing capacity at Bangalore plant is also in process of being augmented. ITI isalso pursuing business with Electricity distribution companies for offering smart energymeters solutions known as Advance Metering Infrastructure (AMI solutions).


ITI Palakkad has started assembly and marketing of Micro PC branded as"SMAASH" which is a replacement to the traditional Desktops. The product is nowregistered in GeM portal as "Micro PC". Trade mark is registered and BIS CEFCC ROHS and Energy Star Certifications have been received. The product is alsocustomized with add on features such as Smart Power Station with dual power input as gridand solar with 3 hour backup Smart lock for Physical Security etc.

The product is well accepted by various customers and we had executed orders worth Rs12.08 Crs during 2019-20 from various customers such as KSEDC for e-health Project AirIndia Forest Dept. Kerala Finance dept. Tamil nadu e-health Amritha ViswaVidyapeetham MIDHANI and M/s Vehant etc. ITI has also supplied Video conferencing Codecbranded as "Smaash Connect" to various colleges of Universities in Kerala. Thetarget market is Central / State Govt. departments Universities Hospitals Researchorganizations Public / Private corporations Banks educational institutions etc. Manynew big business associations with different corporates across the country are underprogress.

Manufacture of Smart Cards:

With experience of executing the National Population Register (NPR) project ITI islooking at the huge opportunity of manufacturing Smart card-based services/ solutions inthe country. There are opportunities regarding supply of identity cards for citizenssmart cards for unorganized workers driving licenses motor vehicle registration etc. ITIPalakkad plant is having state of the art infrastructure in line with technicalspecifications for Payment Card Industry (PCI). ITI got accreditation for Rupay chip cardpersonalization from NPCI and MasterCard certification from MasterCard. The infrastructureincludes modern manufacturing equipment for Smart Card Assembly and customization formilling & embedding personalization etc. We are pursuing business with Public Sectorbanks like SBI and other customers for getting orders. In view of Govt. of India DigitalIndia mission smart cards assumes significant role in cashless transactions across thecountry in every sector and there will be huge demand for the same.

Component Screening Project:

Component Screening is a Project for VSSC (ISRO) at ITI Palakkad for meeting theirrequirement of Screening tests of electronic components as the Screened Components arerequired regularly for VSSC for all their space missions. Basic facility for screening theelectronic components have been established in the plant with a few selected items andaccredited by VSSC in the year 2017. This project has been further expanded withestablishing additional facilities for manufacturing and testing of different electronicpackages used in various launch vehicles of ISRO and got accredited. As of now thecomponent screening and testing facility is accredited by VSSC Trivandrum for screeningof 22 types of Active and Passive electronic components 48 types of sub- assembliesincludes 2 types of stacks. In addition facility is accredited for Manufacturing andTesting of 73 types of ISRO packages. Orders are being received and executed continuously.Recently component screening facility is qualified for screening requirements of Gaganyanproject of ISRO against which pilot quantities are screened and delivered successfully.Test setups are being developed for more types of components and assemblies. The businesswith VSSC is being expanded with entry into new business opportunities.

More than 62000 electronic components and 200 assemblies have been screened at thiscentre. Manufacturing and Testing has been done for more than 2000 packages used in Launchvehicles. Products from this Space Electronic Division at ITI Palakkad is being used inall launch vehicles- GSLV PSLV and GSLV Mark-III- of ISRO including the prestigiousChandrayan mission and now heading towards Gaganyan project.

Data Centre and IT Business:

ITI's state-of-the-art Tier 3+ Data Centre is currently spread over more than 200000Sq. ft. with capital investment of Rs. 200 Crores with world class facilities having ISO20000-1:2011 & ISO 27001:2013 certification. It has the capability to house thousandsof IT Infrastructure equipment and is designed to offer a wide spectrum of core hostingservices with best suite of value added services under highly secure and stableenvironment. The Company is providing Aadhar authentication services e-KYC services corebanking applications mobile wallet application etc. Other service portfolios include Highdensity hosting services Cloud services Managed security services on demand servicesProfessional services and Security and Managed IT services. ITI has obtained CapabilityMaturity Model (CMMi) Level 3 in the month of Dec 2019 by CMM Institute for its servicesin the field of Data centre Information Technology and Internet of Things (IoT). Withthis ITI will be able to participate in the IT (IoT) and Data centre tenders. This is theeligible criteria in almost all IT tenders. Looking into high demand for data Centrebusiness and the expected growth in India under the revival plan a new Data Centre isbeing established with 1000 Racks capacity at Bangalore Unit having level of Tier III pluscertification.

Wi-Fi products:

Wi-Fi products are expected to be part of the Digital India programme to connect everycitizen to Broadband network and also in setting up of Smart City projects. ITI isaddressing the business opportunity in Wi-Fi solutions for various customers. Govt. ofIndia has an ambitious plan for setting up of 10 million Wi-Fi hotspots by 2020 and alsoBBNL is planning to deploy Wi-Fi hotspots under BharatNet PH II project across India. Inview of expected demand with a vision to contribute for country's Broadband Networkinfrastructure ITI has entered into technology transfer collaboration with reputedtechnology partner to manufacture Wi-Fi Access point. ITI has established production linefor SKD manufacturing. ITI is in the process for establishing CKD production line. In thisregard ITI will procure CKD calibration instruments from its technology partner. ITI isalso in a process of procurement of components for manufacturing of 25480 Nos Wi-FiAccess points for MahaNet project. Another TOT is also completed for manufacture of pointto point Radio equipment which is required as a part of Wi-Fi deployment.

Managed Leased Line Network (MLLN) Equipments:

ITI has been the leader in supplying MLLN products and services including turnkeysolutions for supply installation integration commissioning operation and maintenanceof Network Equipment to BSNL since 2002-03. The existing MLLN networks has been installedand maintained by ITI till date. ITI Palakkad has executed AMC orders worth Rs 28 Croresfrom BSNL/MTNL for the 24 x 7 technical support extended to MLLN projects for BSNL andMTNL

Smart Parcel Delivery System for Department of Post:

ITI Palakkad has developed an innovative product - Smart Parcel Delivery System (SPDS)for Department of Post to overcome the parcel delivery challenges and to improve theefficiency of Last Mile Delivery process. SPDS is a smart electronic automated securedlocker system for the timely delivery & pickup of articles. It enables the parcelrecipients to receive their orders 24/7 as per their convenience and can be installed inpublic places including Post Offices guided community centres shopping malls groceryoutlets and railway stations apartments etc. The SPDS system is being operated throughMobile application using a secured access protocol. With Department of Post enteringe-commerce space SPDS is an efficient and novel technology for Parcel delivery. Proof ofConcept completed at GPO Bangalore and one unit is deployed at Tranquillity ApartmentBangalore which is being used for the daily delivery of articles of the residents in theapartment. Pilot order for Rs 24 Lakhs received from O/o (Office of) CPMG Bangalore forthe supply of total 8 systems as part of product validation. Efforts are to be made to getmore orders for the product.

Business with other PSUs/Contract Manufacturing:

ITI is already executing job works for PSUs like BEL and Govt. Firms like C-DoT CDAC and Private firm Customers namely M/s Libre Wireless M/s GAIA M/s Honeywell M/s CoreelTechnologies M/s Smile Technologies M/s Peninsula Electronics & M/s Unisem etc. Withup-gradation of infrastructure in ITI there is huge scope for getting new business in thearea of Contract manufacturing which is being pursued.

IoT and Smart City:

ITI has made foray in to Internet of Things commonly called as "IoT" which ismaking big headway in common man's day to day life across the world. The purpose of theSmart Cities Mission is to drive economic growth and improve the quality of life of peopleby enabling local area development. Application of smart solutions will enable cities touse technology information and data to improve infrastructure and services. ITI hasentered in to teaming agreements with many start-ups who have developed "smart"solutions which are integral part of IoT sector. ITI is planning to offer solutions forsmart education smart health smart environment smart transport etc. ITI is activelyparticipating in smart city tenders to secure business.

Telecom Testing Lab:

As per the guidelines issued by DoT for Mandatory Testing and Certification of TelecomEquipment (MTCTE) all telecom equipment must undergo mandatory testing and certificationprior to sale import of use in India. In this regard ITI in collaboration with DOT andTEC is under process of establishment of 4 testing labs like EMI/EMC Safety SAR andTelecom Security Labs at ITI Bangalore plant. EMI/EMC lab and safety labs are alreadycommissioned. Establishment of other two labs are under progress.

Start-up and Manufacturing hub:

ITI has always been the front runner in the nation building and implementation ofGovernment of India policies. With a vision to contribute for Start-up India mission ofGovt. of India ITI is in the process of establishing 1000 seater Startup hub in phasedmanner at ITI Bangalore plant for encouraging start-ups in the country. ITI vision forStart-up hub is to help Start-ups convert their Innovations to Pilot Products quicklythrough Rapid Proto-typing facilities under one roof. Our objective is to Manufacture theSuccessful products in-house and market them. 64 seater start-up hub along with Amenitieslike dedicated corporate hub meeting room demo room highly secure Wi-Fi connectivity isfunctional. Start-ups are using Rapid prototype facilities & testing facilities withinBangalore Plant. Coordination with various Start-ups to occupy these space and additionalmanufacturing spaces are under process.


Company is collaborating with potential partners for starting manufacturing of newproducts and adopting new technology for future such as E-Band radio Routers Point toPoint radio for backhaul CLIP phone handsets etc. ITI is diversifying in new businessareas and has signed MOU with CSIR-CECRI for exploring manufacturing of Lithium IonBattery and ToT with SAC-ISRO for manufacturing of Indian Regional Navigation SatelliteSystem (IRNSS) receivers. Presently ITI R&D is in the process of development ofprototype module of Field Programmable Grid Array (FPGA) Version of IRNSS-RS receiver withvalue addition like security features.

ITI has signed a Memorandum of Understanding (MoU) with Tech Mahindra to work togetherin the areas of 4G & Wireless Technology Equipment Manufacturing Smart CitiesHealth Care services. The initiative is to build local competence by synergizing theofferings of ITI & Tech Mahindra to create a next generation wireless network. TheCompany with state-of-art facilities and capabilities for manufacturing Telecom equipmentplans to manufacture eNodeB in its various plants. ITI is gearing up to participate in the4G tender expected to be floated by BSNL.

ITI has signed MoU with Tata Consultancy Services (TCS) a leading IT and ITeS servicesorganization to work in different IT Projects and solutions.

ITI hassigned a Memorandum of Understanding (MoU) with Ilantus Technologies to deliverMake-in-India world-class Identity and Access Management (IAM) solution to governmentagencies defence and public sector undertakings to address concerns of cyber threats inthe country. Under the MoU ITI and Ilantus will address the challenges of today'sfragmented identity landscape through Identity and Access Management Solution which isthe only solution in the world with all features inside one single product.


During the year your company has contributed Rs. 351.14 Crores to the exchequertowards duties and taxes.


The Company did not accept any deposits during the year 2019-20. Deposits aggregatingto Rs 0.24 crore had matured for payment but were not claimed on due dates.


The Credit rating assigned by Rating Agencies for the various debt instruments of theCompany is provided in the Corporate Governance Report



ISL was incorporated in the year 1987 and the present shareholding of ITI in ISL is 49%of its share capital and Chris Tech Systems Pvt Ltd holding 51% of its share capital. Aspart of revival during the financial year 2019-20 the Debt Recovery Tribunal hasdisposed off the cases filed by the Banks against ISL. ISL had executed Joint developmentagreement to develop its immovable property and the project is under planning and designstage. Currently all the banks debts are repaid.

There was no Company which became or ceased to be subsidiary joint venture orassociate of the Company during the year under review.

The salient features of the Joint Venture Company are furnished in form AOC-1 which isappended to this report as Annexure 1.


Quality Policy of ITI is to provide excellent products and services to our customerswhilst providing sustained business growth in terms of profitability and return on capitalemployed by grooming a Quality-focused culture with a stable and experienced workforce anda focus on continuous improvement. Key elements of business system improvement includerigorous processes for understanding customer needs and diligently managed inspectionprocesses.

Our mission is to be a customer focused innovative telecom Company that consistentlysupplies high quality products and services that exceed our customer expectations.

The manufacturing facilities of our five manufacturing plants at Bengaluru PalakkadMankapur Rae-Bareli and Naini have been accredited with Quality Management System as perISO 9001-2015 and Environmental Management System as per ISO 14001-2015. Rae-Bareli planthave been accredited with Quality management - Customer satisfaction as per ISO : 10002 :2018 and TL 9000:R6.2 and R5.6 for Quality Management System.

Solar Module Manufacturing Facility of Naini Unit is also certified for OHSAS 18001 andis under process of upgrade to ISO 45001:2018 internationally recognised standards forOccupational Health and Safety Management System. The periodical Surveillance Audit &Recertification Audits have been conducted successfully.

As per guidelines issued by DoT for Mandatory Testing and Certification of TelecomEquipment (MTCTE) all telecom equipment must undergo mandatory testing and certificationprior to sale import of use in India. In this regard ITI in collaboration with DoT andTEC is under process of establishment of 4 testing labs like EMI/EMC Safety SAR andSecurity Labs for testing various parameters at ITI Bangalore plant. EMI/ EMC and SafetyLabs are already commissioned.

Different products manufactured and services provided at different manufacturingfacilities of ITI Limited are having approval/ certifications from recognised bodies i.e.

TSEC (Technical Specification Evaluation Certificate Issued by QA and InspectionCircle of BSNL) for GPON – ONT & OLT NFS GPON 24F ADSS OFC 24F NZSS PLB HDPETelecom Duct for Hybrid Solar Photovoltaic (PV) Executive Telephone System (ETS-04)Electronic Telephone Instrument with CLIP and two-way speaker feature (Type-I) & BaseStation Panel Antenna

IEC (International Electro-Technical Commission) certificate of Solar PV Module.

BIS (Bureau of Indian Standards) Certification of Smart Energy Meter CrystallineSilicon Photovoltaic (PV) Modules and Micro PC.

Rupay Card Certification by NPCI and Master Card Certification for BankingCard Personalisation.

Accreditation of VSSC (Vikram Sarabai Space Center Trivandrum) for ComponentScreening Test & Evaluation Assembly & Testing of flight Packages.

TEC (Telecommunication Engineering Center) Type Approval certificate for HDPETelecom Duct.


Your Company recognizes the importance of contribution of its Human Resource inproviding the competitive advantages. The Company has emphasis on upgrading the skills andcapabilities of its employees to improve its productivity. The Company is conductingtraining and workshops in new and strategic area so that its employees are ready to takechallenges in the coming years. HR initiatives are focused on developing team spritsemployees empowerment and their involvement in various improvement activities. All HRefforts are in alignments with the business priorities and with an objective of smoothtransition to latest technology.


Employee strength at the end of the year 31st March 2020 was 3498 out which506 were female employees.

As on 31st March 2020 there were 590 employees belonging to ScheduledCastes and 57 belonging to Scheduled Tribes.

73 Officials on Tenure basis 2 Contract Technicians 19 Contract Operators and

7 Experts were recruited during the year 2019-2020.

Employees belonging to Physically Challenged Persons numbering 43 and Ex-servicemencategory numbering 11 were on the rolls of the company as at the end of the financialyear.


ITI has glorious tradition of building and maintaining a conducive employee-employerrelations environment. The Industrial Relations scenario in the Company was cordial duringthe year. Employees' Union and Officers' Association extended their co-operation andsupport in ensuring smooth work flow and helped to meet the Company's objectives.


In terms of the provisions of the Sexual Harassment of Women at Workplace (PreventionProhibition & Redressal) Act 2013 ("Act") and Rules made there underCompany has constituted Internal Complaints Committees (ICC) consisting of senior womenexecutives to redress complaints received regarding Sexual Harassment at our all Units.All employees (Permanent Contractual Temporary trainees) are covered under this policy.The new employees are made aware of this policy and gender sensitization programmes havebeen conducted. The Company has complied with the provisions relating to the constitutionof ICC and during the year no cases/complaints have been filed under the Act.


Your Company believes that employees development and preparing them for tomorrow thekey in taking up the challenges effectively.

1.1 Training & Development:

Technological volatility and globalisation the skill and capacity building are animportant mechanism to increase the efficacy and quality of personnel for improvedproductivity and economic growth. Skill building is a powerful tool to empower individualsto improve their performance and growth. It is vital for the Company to build the skillsnecessary due to rapid change in technology. There is an intense focus on acquiring skillsets to suit and meet and cope up the present-day challenges. Skilled personnel areessential for success of an organization. Skill and Knowledge are driving forces of growthand sustainability. The shortage of skilled manpower in the Company is a real challenge atpresent which is the resultant of attrition of qualified and experienced personnel. Theshortage of skill sets to greater extent is augmented through a careful and a plannedtraining and developmental initiatives. ITI Limited has adopted a strategy that directsskill development and capacity building training through a systematic and need basedplanning process through identification of training needs designing and customizing thetraining programmes etc.

The Company has been committed to adopt the latest trends in Telecom Technologies andpropel HR learning interventions and development activities by the Plants' HumanResources-Employee Development Centre with focus on Company's business objectivesemployee-centered Technological and Managerial Skill Development Quality and CustomerRelations.

Talent Development: Knowledge increases as we gain more experience. A skill is anability to do something well. A well-developed skill can make individual experts in aparticular field. Skills can be learnt too. It improves employee performance – theemployee who receives the necessary training is able to perform in their job. A trainingprogram allows you to strengthen those skills that each employee needs to improve. Adevelopment program brings all employees to a higher level so they all have similar skillsand knowledge. Skills training is designed to provide employees with the targeted trainingthey need to gain the knowledge and abilities necessary to fulfill the specificrequirements of their job positions. Skills training can also be used to re-educate andretrain employees whenever new technology processes or systems debut.

Corporate Management has decided to train Executives of ITI in batches at variouspremier Institutes like IIMs IITs to groom and develop their Attitude Skills Knowledgeand New technology. These interventions help them to develop; ability to manage thechange; drive for innovative ideas & approaches to enhance critical thinkinganalytical Interpersonal and Leadership Skills and also to develop positive attitude forbuilding a high-performance work culture.

ITI has identified senior and middle level managers who are high performers and havepotential to be groomed to rise to higher positions and assume Leadership roles. As a partof Company's succession plan to elevate these officers into a management role we wantedthat these officers surely be superior at managing others in order to assume higherresponsibilities leading change from front and manage business activities effectively.The Company organised One Management Development Programme by IIM wherein carefully chosenofficers across the Company have been trained. 1 programme at IIMK (25) and 2 Technologytraining programmes through IIT Dharwad (5G communications-53 Machine Learning-80) wereorganized covering 158 participants. In addition to the above 31 officials have beennominated for external training programmes/workshops organized by various agenciesInstitutions like IICA/CBI/SCOPE Academy etc. in the most important areas.

As a part of synergy amongst Telecom PSUs ITI is availing the expertise/facultysupport from Telecom Engineering Centre (TEC) etc. through DoT for organising trainingprogrammes in New Technology. The second programme on "5G and IoT" has beenarranged at Rae Bareli wherein 71 persons have been trained. Also making use of traininginfrastructure available with telecom PSUs for skill development/ enhancement.

The details of number of training programmes is as follows:

Details In-house Training External Premier Institutes Total trained
No. of programmes 72 17 3 92
No. trained 2041 31 158 2230
Trg. Mandays achieved 2461.5 55 790 3306.5
% Trained

63.3% (Av. Manpower 3522)

Male employees trained 1758 26 116 1900
Female employees trained 283 5 42 330
SC/ST employees trained 306 7 40 353

The Company has excelled on the MoU commitment with respect to HRD System andconsecutively secured ‘Excellent Rating' for the year 2019-20 also.

1.2 Skill Development and Capacity Building:

Skill development is important in the overall development of a student/trainees.Personal development learning skills will not only increase the opportunities but willalso empower an individual. Core Skills and competencies like communication go a long wayin aiding the overall development of students / trainees. Developing skills of studentsthrough skill development training provides significant benefits like increasedopportunities in employment career development personal growth increase the knowledgeand understanding of their local industry.

The Company not only develops the skill sets of its own employees through impartingtraining through its HR-Employee Development Centers located at Plants but also train andeducate the young minds in vocational trades through Apprenticeship training summerplacement internship/ projects finishing schools etc. The Company has also ventured toprovide theoretical and practical training to engineering management students as anendeavor to bridge the institution industry skill gaps. The Finishing Schools by Plantsare doing yeoman services to the students' community in the neighborhood and Country.

The Company is actively involved in imparting skill development training in variousmodules viz. Telecom Skill Sector Counsel (TSSC)/ Electronic Skill Sector Counsel of India(ESSCI) Job roles and ITI Modules for various categories of students. As a part of‘Skill India' Flagship programme ITI started imparting Skill Development andCapacity Building training at various plants of ITI to youth/ trainees/students therebyenhancing their employability and increasing their employment opportunities andentrepreneurship. The following are some of the Job Roles that ITI has imparted skilldevelopment training: - Optical Fiber Technician; Optical Fiber Splicer; Solar ModuleAssembly Technician; PCB Fabricator; Circuit Image Operator (PCB Manufacturing);Pick-and-Place Assembly Operator; Through-Hole-Assembly Operator; Field TechnicianComputing Peripherals (FTCP); NSQF Course Assembly & Maintenance of PC; Domestic DataEntry Operator (IT-ITES SSC); Fashion Designing (AHFSSC) and BSS Support Engineer. Inaddition to the above ITI is also engaging and imparting training to Graduate EngineerDiploma (Technicians) and Trade Apprentices in various trades under the Apprentices' Act/National Apprentices Promotion Scheme (NAPS). As a part of CSR and capacity building theCompany is imparting training to the students of Engineering/ Management to carry outtheir Internship and Project. The details of number of training programmes conducted forFY 2019-20 is as follows:

Sl Skill Development QP/Module No. Trained
1 Optical Fibre Splicer - TSSC QP 125
2 PCB-Circuit Image Operator- ESSCI QP (ASAP) 29
3 BSS Support Engineer 47
4 Domestic Data Entry Operator (IT-ITES SSC) 30
5 Fashion Designing (AHFSSC) 55
6 Field Network Technician 120
7 Telangana Scheduled Castes Co-Operative Development 38
Corporation Ltd (TSCCDCL)
8 Field Technician Computing Peripherals (FTCP) 119
9 Assembly & Maintenance of PC- NSQF Course 21
10 Apprentices- ITI Trade (NAC) 124
11 Diploma technicians Apprentices 19
12 Graduate Engineers Apprentices 31
13 In-Plant/ Internship training (ITIL module) 1259
14 Project Training (ITIL module) 220
15 Finishing School (ITIL module) 98
16 Special Industrial Training to Adopted ITIs. (ITIL module) 649
TOTAL 2984

ITI Limited has entered into MoU with NSDC SSC like TSSC ESSCI and others to propelthe Skill Development training.

People Capability Maturity Module (PCMM):

People Capability Maturity Model (PCMM) is a maturity framework that focuses oncontinuously improving the management and development of the human assets of anorganization. The People Capability Maturity Model provides guidance for improving thecapability of an organization's workforce. These best practices help identify skill gapsbreak down workflow bottlenecks and empower team members to develop skills that will helpthe organization succeed. PCMM can be beneficial to ITI Limited which is people qualityand customer-focused and the company is serious about business performance peopledevelopment and organization strategy and goal alignment hence to adopt this module inthe ITI.

One of the HRM parameter and Target for the Company's MoU for the year 2019-20 is that"Upgradation of level in line with PCMM (People Capability Maturity Model) orequivalent system in ITI Ltd." The target maturity level for this gap fulfilment andachieving is the Maturity Level 2 (Managed Level) of PCMM V2.0. The process of PCMM gapfulfilment to PCMM level 2 to be completed by 31.1.2020 whereas the target has beenachieved by 30.11.2019 and thereby achieved "Excellent" MoU score.

The strengths identified during the assessment - Technology driven organization; Strongcommunication practices - Publication of Magazines Posters Notice Boards NOC Intranetand Govt. portals; Well defined structure for policies and procedures; Automation ofbusiness processes - ERP APAR File Tracking System Vigilance Tracking System APR(Annual Property Returns) PCMM / PMMM Assessment Management Tool and Improvedunderstanding of PCMM model across the organization. And the areas of improvement-Optimize usage of paper based documents; Establish/Upgrade process measurement andanalysis framework covering all process areas; and Implement Formal orientation on allprocess areas.

As per the assessment carried out in Nov' 2019 the current overall maturity level forthe ITI Limited is PCMM Level 2 (MANAGED).

Project Management Maturity Model (PMMM) Assessment:

In order to assess and improve the maturity level of its project management practicesITI had conducted an initial assessment of its PM practices in FY 2018-19 on the ProjectManagement Maturity Model (PMMM). PMMM has 5 levels of increasing maturity that enablesthe organizations to systematically improve the maturity of the Project Managementpractices within the organization. The globally recognized process improvement frameworkCMMI (Capability Maturity Model Integration) – Dev V1.3 model was used as theequivalent for PMMM. The maturity level was found to be at Level 1 (Initial Level) fromthat assessment.

Subsequently ITI decided to improve the PMMM maturity. This was also one of the MoUparameters and target for the company's MOU for the year 2019-20 ("Upgradation oflevel in line with Project Management Maturity Model (PMMM) or equivalent system in ITILtd). The target maturity level to be achieved was set for Maturity Level 2 (ManagedLevel) of PMMM.

Accordingly the gap fulfilment project was initiated with a target of level 2 (ManagedLevel) for the year 2019-20. The timeline set to achieve it was 31.01.2020. Howeversuccessful assessment at Maturity Level 2 was completed by 30.11.2019 thereby enablingthe company to achieve an Excellent rating on this parameter.

As per the assessment carried out in November 2019 the current overall maturity levelfor the ITI Limited is PMMM Level 2 (MANAGED).


All Units/Marketing services and Projects ("MSP") have established"CheckPoints" in their departments to make effective implementation of theOfficial Language Policy. Monitoring is being done by the respective Official LanguageImplementation Committee constituted in every Unit/MSP.

The Progress of Implementation of Official Language in Corporate office as well as inall subordinate Units/MSP is being periodically reviewed by the OLIC of Corporate office.

Units/MSP at Naini Rae Bareli Mankapur New Delhi Mumbai Lucknow & CorporateOffice have been notified in the Gazette of Government of India under the OL Rules 10(2)& (4) 1976 after more than eighty percent (80%) of the staff having working knowledgeof Hindi in these Units/MSP.

ITI Limited Corporate Office is regularly sending the Quarterly Progressive Report tothe Ministry of Communication Department of Telecommunication New Delhi as well as Dy.Director (Implementation) Regional Implementation Office Bengaluru. After reviewing ourquarterly report Corporate Office has been receiving appreciation letter for the last oneyear from Deputy Director (Implementation) Regional Implementation Office Bangalore.

On 17th June 2019 an inspection was carried out by Shri. P.C. Vishwakarmaconsultant (OL) & Shri Vijay Singh Rawat Assistant Section Officer Ministry ofCommunication Department of Telecommunication New Delhi for implementation of OfficialLanguage Policy in ITI Limited Corporate Office. A special workshop for senior officersof Bangalore based units and Regional Offices were also organized at the time ofinspection at R&D Conference Hall Bangalore Plant at 10.30 AM regardingimplementation of official language policy and in order to overcome their hesitation anddifficulties in day-to-day work by Shri P.C. Vishwakarma Consultant (OL).

After inspection commendation letter was received in the review report sent by ShriP.C Vishwakarma Conslultant (OL) DoT New Delhi to the Chairman and Managing Director.

On 22nd January 2020 again inspection was carried out by Shri. R.K.Khandelwal Deputy Director General (Co-ordination & Administration) and Shri. P.C.Vishwakarma consultant (OL) Department of Telecommunication New Delhi forImplementation of Official Language Policy in ITI Limited Corporate Office. Afterinspection a special Hindi workshop was also organized jointly for Senior Officers ofBangalore based Units and Regional Office and Officials of BSNL-CGM & C-DOT on 24thJanuary 2020 at 2.00 PM at R&D Conference Hall Banglaore Plant.

After inspection commendation letter was received in the review report sent by Shri.R.K. Khandelwal Deputy Director General (Co-ordination & Administration) Ministry ofCommunication DoT New Delhi to the Chairman and Managing Director.

In order to enhance the knowledge of Official Language among the employees internaltraining programs are conducted with support of internal/external faculties. Besidesemployees are also encouraged to take part in Hindi Prabodh Praveen & Pragyaexaminations for which financial incentives are given to qualified employees.

"Hindi Fortnight" was organized in the year 2019-20 in all the Units/MSP andvarious events were organized for employees during this fortnight. Employees of Units/MSPalso participated in the "Joint Hindi Month" competitions organized by TownOfficial Language Implementation Committee (Undertaking) Bangalore and won approx. 11awards. Bilingual (i.e English and Hindi) website of the Company is being regularlyupdated.


Vigilance Department focused to facilitate an environment enabling people to work withintegrity efficiency and in transparent manner upholding highest ethical standards forthe organization. There was a stress on the preventive vigilance activities andimplementation of CVC guidelines and Government policies in order to bring moretransparency and efficiency in the organization during the year 2019-20.

To achieve the above objectives Corporate vigilance advised periodically to theManagement for improvement regarding publishing of NITs and ‘Contracts concluded' inthe Company website implementation of Rotational Transfers of Executives in SensitiveAreas implementation of Integrity Pact periodical review for ensuring probity andefficacy among employees. Several System Improvement Measures have also been suggested oncase to case basis to various departments as a part of preventive vigilance.

To leverage technology while ensuring transparency & efficiency in the systemCompany has already introduced Online Annual Property Return [APR] submission systemOnline Vigilance Clearance System [OVCS] Online Annual Performance Appraisal report[APAR] submission system Online File Tracking System. In order to ensure transparencyequity and competitiveness in public procurement our Company has incorporated IntegrityPact with ceiling. The Company has appointed an Independent External Monitor (IEM) toaddress the grievances of intending bidders. Our Company celebrated Vigilance AwarenessWeek from 28th October 2019 to 2nd November 2019 in allmanufacturing units business establishments and corporate office.

A vigilance awareness Rally called ‘Walkathon' was conducted by the 150 students& teachers of ITI Central School & Vidyamandir School covering a distance of 2.5km in Doorvaninagar Bangalore. Chief Vigilance Officer ITI Ltd. administered the pledgeamongst the students & teachers of Vidyamandir School & ITI Central School andthen he flagged off the rally of the students. Slogan competition & Essay competitionin Hindi English & Kannada held at ITI Central School & ITI Vidyamandir SchoolDoorvaninagar Bangalore and more than 310 students & 40 Teachers participated in thisevent. Speech competition Lecture and Integrity pledge was organized at RyanInternational School Rae Bareli & at Kendriya Vidyalaya Rae Bareli on 1stNovember2019 to create awareness against corruption. Students of class IX X XI &XII both the schools participated. In Mankapur Unit Vigilance team approached MishrouliaGoshai Gram Sabha School for conducting outreach activity in the village. Integrity pledgewas administered with 240 students and teachers of the school. Naini Vigilance teamvisited Purva Madhyamik Primary School Chaka Naini Allahabad. Pledge administered inthe school and teachers and 250 students participated in pledge taking ceremony. Banners /posters pertaining to vigilance awareness were displayed in school campus.

The Observance covered Pledge taking ceremony holding Essay / Quiz/ SloganCompetitions arranging Valedictory Function on the Concluding Day of the VigilanceObservance Week.

Vigilance department received 10 complaints in the year 2019-20 out of that 9 wasdisposed off and preliminary investigation is under process in 1 complaint. Further among9 disposed complaints 1 was anonymous / Pseudonymous 7 was administrative in nature andno vigilance angle found in 1 complaint.

9 awareness program in different units and pledge taking ceremony was done in Corporateoffice all units ROs and area offices.


During the Financial Year 2019-20 we have received 317 requests for information underRTI Act 2005 from different applicants. RTI department of ITI was able to dispose off 312RTI applications by providing them suitable replies during the financial year 2019-20. TheCentral Information Commission ("CIC") has launched an online RTI portal forfiling online RTI requests for seeking information for convenience of the applicantswherein 232 cases were received. Total 312 replies were provided to the RTI applicants.Quarterly online RTI returns were uploaded on CIC portal and same information is submittedto Ministry of Communication and also published on our Company website. With a view toachieve total transparency the requests and responses are being uploaded on our websiteby First Appellant Authority/ Central Public Information Officer/ Public InformationOfficers of Units under specific links provided to each Unit. All cases referred to CIC bythe applicants as Second Appeals have been successfully addressed and complied in totalityto CIC decisions. Mandatory disclosure under section 4.1.(b) of RTI Act has been updatedin the Company's Website during June 2019.



M/s Sankaran & Krishnan Chartered Accountants Bengaluru were appointed byComptroller and Auditor General of India (C&AG) as Statutory Auditors for 2019-20. TheBoard of Directors has fixed remuneration of Rs. 5.00 lakhs for standalone and Rs 0.70lakhs for Consolidation Rs. 1.00 Lakh per Quarter (For 3 Quarters) for both Standalone& Consolidation Rs. 4.15 lakhs for ROs Audit plus applicable taxes for statutoryaudit. In addition travelling and out of pocket expenses incurred are also reimbursed atactuals. The total amount paid to the statutory auditors for other services rendered bythem to the Company during 2019-20 was Rs 1.15 Lakhs for Certification Fee and Rs. 26.50Lakhs for FPO Assignment Rs. 2.85 Lakhs for GST Audit (Excluding taxes).


The following firms of Chartered Accountants were appointed as Branch Auditors fordifferent plants of the Company for the year 2019-20:

Sl. No. Unit Name of Auditor
1 Bengaluru Sankaran & Krishnan Bengaluru
2 Naini Goel Vinay & Associates Allahabad
3 Rae Bareli R K Chari & Co. Lucknow
4 Mankapur P N G & Co. Faizabad
5 Palakkad Varrier & Associates Palakkad
6 Srinagar Amir Jan & Associates Srinagar


Auditors' report on the annual accounts for the financial year 2019-20 and comments ofthe C&AG under 143(6)(b) of the Companies Act 2013 on the Annual accounts areappended to this report. Reply to observations of Statutory Auditors and C&AG areattached as addendum to this report.

During the year 2019-20 there has not been any fraud reported by the StatutoryAuditors of the Company.


M/s GNV & Associates Bengaluru was appointed as Cost Auditors for the 2019-20for the cost audit of units located at Bengaluru and Palakkad and also for consolidationof Cost Audit Reports of the Company as a whole. M/s Aman Malviya & AssociatesLucknow were appointed as Branch Auditors for the cost audit of units located at NainiRae Bareli Mankapur and Srinagar. The appointment was made by Board of Directors and theremuneration of Rs 3.16 lakhs (Including GST) was ratified by the shareholders in theAnnual General meeting on 27.12.2019.The Cost audit report for the year 2018-19 was filedwith Ministry of Corporate Affairs.

The Company maintains its cost records as specified by the Central Government undersub-section (1) of section 148 of the Companies Act 2013 read with Rules made thereunder.


The Company has appointed Shri D Venkateswarlu Company Secretary in Practice toundertake the Secretarial Audit of the Company for the year 2019-20. The Secretarial AuditReport for the year 2019-20 is appended as Annexure-2 to this report. The reply toobservations of Secretarial Auditor is attached as addendum to Directors report.


Your Company has an adequate system of internal controls in place commensurate with itssize and nature of business. It has well established and documented policies andprocedures for safeguarding its assets Materials Management Manual HR policies andprocedures Accounting policies sub delegation of powers for financial and operationalfunctions. The internal audit is conducted by Company's internal audit team headed byProfessional Personnel at Corporate Office and at Units. The reports of internal auditdepartment indicating the status of compliance with internal control systems of theCompany is periodically reviewed by Audit Committee. Audit Committee periodically reviewswith Internal and Statutory Auditors including Branch Auditors to assess the adequacy ofinternal control systems.

The Internal Financial Control of the Company is analyzed and audited for compliance.The report on the Internal Financial Controls under Section 143 of the Companies Act 2013is prepared and annexed to the Independent Auditor's Report. As per the report theCompany has in all material respects adequate internal financial controls with referenceto the Financial Statements and such internal financial control were operating effectivelyas on March 31 2020 based on the internal control with reference to the FinancialStatements criteria established by the Company considering the essential components ofinternal control stated in the Guidance Note on Audit of Internal Financial Controls overFinancial Reporting issued by the Institute of Chartered Accountants of India.


Your Company's endeavour apart from the business activities is to conduct business inways that produce social environmental and economic benefits to the communities in whichit operates. The thrust areas under CSR inter-alia include health care and sanitationetc. During the year the company has spent Rs. 96.10 Lakhs on various CSR activities. Areport on the Company's CSR activities during the year as per the provisions of theCompanies Act 2013 read with Rules made thereunder is annexed at Annexure-3 to thereport. The composition of the CSR Committee is provided in the Corporate GovernanceReport. The CSR policy of the Company can be accessed at the website of the Company at


The Company's Business Responsibility Report for the year 2019-20 is appended as Annexure-4of the Board's Report.


As on 02nd November 2020 the Board of Directors of ITI Limited comprisesof Ten Directors of which four are Whole Time Directors Two are Government NomineeDirector and Four Non Official Part Time Directors (Independent Directors).


During the financial year 2019-20 Shri Suresh Chandra Panda resigned from the Board ofDirectors of the Company w.e.f. 09th September 2019. Further the term of ShriSaday Krishna Kanoria as Independent Director of the Company was completed on 23rdNovember 2019.The term of Smt Asha Kumari Jaswal was completed on 05th April2020.

In terms of the provisions of Schedule IV of the Companies Act 2013 the terms andconditions of appointment of Independent Directors are posted on the website of theCompany. Further the Independent Directors are not liable to retire by rotation under theprovisions of Section 152 of the Companies Act 2013.

In terms of the provisions of Section 149 of the Companies Act 2013 read withRegulation 16 of SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015as amended the Independent Directors have provided the declaration of independencesatisfying the criteria for appointment as Independent Director as mentioned in theCompanies Act 2013 and Listing Regulations.

During the year under review a separate meeting of Independent Directors was held on23rd March 2020 in which all the Independent Directors were present.


During the year under review the Government of India vide its order dated 03rdApril 2019 appointed Lt Gen Rajeev Sabherwal AVSM VSM Signal Officer-in ChiefMinistry of Defence as Government Nominee Director. The date of appointment of Lt GenRajeev Sabherwal AVSM VSM was effective from 12th April 2019 being the dateof obtaining Director Identification Number.


Shri K Alagesan Director Production also entrusted with the additional charge ofChairman and Managing Director w.e.f. 01st June 2018 relinquished his post on30th September 2019 on attaining the age of superannuation.

Shri Rakesh Mohan Agarwal Director Marketing of the Company was entrusted withadditional charge of Chairman and Managing Director w.e.f. 01st October 2019.Thereafter the Government of India vide order no. F. No.E-14-3/2018-PSA dated 14th October2019 appointed Shri Rakesh Mohan Agarwal as the Chairman and Managing Director of theCompany w.e.f. 14th October 2019 till the date of his superannuation i.e.30.06.2022 or until further orders whichever is earlier.

The Government of India vide order No. E-14-8/2019-PSA dated 15th November2019 has entrusted the Additional Charge of the post of Director - Marketing to ShriRakesh Mohan Agarwal Chairman and Managing Director for the period w.e.f 14thOctober 2019.

Shri Shashi Prakash Gupta Director- Human Resources of the Company was entrusted withadditional charge of Director Production w.e.f. 01st October 2019 till 06thNovember 2019.

Government of India vide order no. F.No. E-14-3/2019-PSA dated 05th November2019 appointed Shri D Venkateswarlu as Director Production of the Company w.e.f. 07thNovember 2019 till 31st August 2022 i.e. the date of superannuation or untilfurther orders whichever is earlier.

The Government of India vide order no. F.No. 14-3/2013-PSA(Pt.I) dated 11thDecember 2017 entrusted additional charge of the post of Director Finance to ShriChittaranjan Pradhan (IP&T Accounts & Finance Service- 1995) a SAG level Officerfor a period of six months from the date of assumption of charge i.e. 23rdMarch 2018. During the year 2018-19 2019-20 and 2020-21 the Government of India hasextended his tenure periodically from time to time. The Government of India vide orderdated 22nd September 2020 further extended the entrustment of additional chargeof the post of Director Finance for a period of 3 months upto 22nd December2020 or till the appointment of regular incumbent or until further orders.

Shri Rajeev Srivastava was appointed as Director Finance w.e.f. 15th October2020 vide Government of India order no. E-14-1/2019-PSA dated 15th October 2020for a period of five years till the date of his superannuation or until further orderswhichever is earliest.

The Board placed on record its deep appreciation of the valuable services rendered bythe Directors whose term of office ended during the year.

Shri Shashi Prakash Gupta Director HR retires by rotation at the forthcoming AnnualGeneral Meeting and being eligible offers himself for re-appointment.

The details on remuneration of directors and Key Managerial Personnel is given inExtract of Annual Return and Corporate Governance Report of this Annual Report.


During the financial year 2019-20 apart from functional directors Chief FinancialOfficer and Company Secretary continues to hold the post of Key Managerial Personnel ofthe Company. Smt. Malathy Menon held the post of Chief Financial Officer till 05thJanuary 2020 and the Board of Directors appointed Shri Rajeev Srivastava as ChiefFinancial Officer of the Company w.e.f. 06th January 2020.


During the year 9 meetings of the Board of Directors were held on 28th May2019 07th August 2019 19th September 2019 11th October2019 15th November 2019 06th January 2020 17th January2020 22nd January 2020 and 23rd March 2020. The requirements onfrequency of Board meetings in terms of Section 173(1) of the Companies Act 2013 readwith Rules made thereunder Listing Regulations and DPE Guidelines were being complied.


In terms of Section 177 of the Companies Act 2013 Regulation 18 of the ListingRegulations and DPE Guidelines on Corporate Governance for CPSEs your Company hasconstituted the Audit Committee.

The Committee comprises of Dr. K R Shanmugam Independent Director as Chairman ShriRajen Vidyarthi and Shri Mayank Gupta Independent Directors and Shri Shashi PrakashGupta Director Human Resources as its members. During the year 2019-20 all therecommendations made by the Audit Committee were accepted by the Board.


The provisions of Section 134(3)(p) of the Companies Act 2013 require a listed entityto include a statement indicating the manner of formal evaluation of performance of theBoard its Committees and of individual Directors. However the said provisions are exemptfor Government Companies as the performance evaluation of Directors is carried out by theAdministrative Ministry i.e. Ministry of Communications as per laid down evaluationmethodology.


The provisions of Section 134(3)(e) of the Companies Act 2013 regarding the policy onDirectors appointment and remuneration including criteria for determining qualificationspositive attributes independence of a Director and other matters provided in Sec 178(3)are exempted for Government Companies


Pursuant to the Regulation 21 of Listing Regulations the Company has constituted aRisk Management Committee. The details of Committee and other details are set out in theCorporate Governance Report and a detailed note on Risk Management is provided in theManagement Discussion and Analysis Report. The Risk Management Policy of the Company isavailable at the website at


In terms of the provisions of Section 177 (10) of the Companies Act 2013 Regulation22 of the Listing Regulations and Para 4.3 of the DPE Guidelines your Company has a vigilmechanism named "Whistle Blower Policy" for directors and employees to reportgenuine concerns. The whistle blower policy of the Company is available at the website at The details of the policy are covered in CorporateGovernance Report


There were no employees of the Company who received remuneration in excess of thelimits prescribed under Companies Act 2013 read with Companies (Appointment &Remuneration of Managerial Personnel) Rules 2015.


A separate section on ‘Management Discussion and Analysis Report' has beenincluded in the Annual Report as Annexure-5 and the same forms part of theDirectors' Report.


The report on Corporate Governance on the compliance of Corporate Governance conditionsstipulated in Listing Regulations and the DPE guidelines forms part of Directors report.The Certificate on the Compliance of above Corporate Governance Conditions from PracticingCompany Secretary also forms part of Directors' report.


The extract of annual return in Form MGT-9 as required under Section 92(3) and Rule 12of the Companies (Management and Administration) Rules 2014 is appended as an Annexure6 to this Report.


The Company has formulated a Policy on Related Party Transactions which is available onthe Company's website at All Related PartyTransactions entered during the year were in ordinary course of the business and on Arm'sLength basis. No Material Related Party Transactions i.e. transactions exceeding tenpercent of the annual consolidated turnover as per the last audited financial statementswere entered during the year by the Company. Accordingly the disclosure of Related PartyTransactions as required under Section 134(3) (h) of the Companies Act 2013 in Form AOC-2 is not applicable.



The Covid-19 pandemic has caused unprecedented uncertainty into the economy anddisrupted flow of business and economic activities in general. The Manufacturingactivities and project execution in all the units were stopped from 22nd March2020 as per Government of India guidelines except for essential staff. Subsequentlyoperations were gradually resumed from 20th April 2020 in phased manner in allthe Units and Corporate Offices. Due to delay in getting components/ raw materialsorders working capital constraints the production and project execution is likely to beaffected which may impact the Company's operation. However with the strong order bookthe Company is confident that it will be able to cope up with the production gaps.

With the diversified products ITI will endeavor to minimize the impact on turnover ofFY 2020-21. ITI have developed the Face Shields Detachable Face Masks Face Mask DisposalSystem Foot operated Hand Sanitizer Sanitizing Tunnels and are being supplied to COVIDWarriors. ITI has also entered into MoU with DRDO for manufacturing of PortableVentilators and the prototype is being developed by ITI. On the positive side‘Atmanirbhar Bharat Abhiyan' led by the Government is giving significant impetus forself-reliance and local production which may favourably impact the operations of theCompany


Your Company has contributed Rs.1.09 Crore to PM Cares Fund. Employees of your Companyhave contributed their one day salary aggregating to Rs. 45 lakhs to this fund.


In order to extend helping hand to the surrounding population due to lockdown and as asocial measure company has provided essential kits consisting of groceries to nearbyareas of its function.



The Directors confirm that

(a) In the preparation of the annual accounts for the financial year ended 31st March2020 the applicable accounting standards had been followed along with proper explanationrelating to material departures;

(b) Such accounting policies have been selected and applied consistently and judgmentsand estimates have been made that are reasonable and prudent so as to give a true and fairview of the state of affairs of the company at 31st March 2020 and ofthe profit of the Company at that date;

(c) Proper and sufficient care for the maintenance of adequate accounting records inaccordance with the provisions of Companies Act 2013 for safeguarding the assets of thecompany and for preventing and detecting fraud and other irregularities;

(d) The annual financial statements have been prepared on a going concern basis;

(e) Proper internal financial controls were in place and that the financial controlswere adequate and were operating effectively; and

(f) That systems to ensure compliance with the provisions of all applicable laws werein place and that such systems were adequate and operating effectively.


Details of Loans Guarantees and Investments covered under the provisions of Section186 of the Companies Act 2013 are given in the notes to the Financial Statements.


The expenditure on entertainment was Rs. 0.87 lakhs. Expenditure on official travelabroad by the officials of the Company amounted to Rs. 0.10 lakhs during the year.


Particulars with respect to Conservation of Energy Technology Absorption and ForeignExchange Earnings and Outgo required to be disclosed under the Section 134 of theCompanies Act 2013 read with Rule 8 of Companies (Accounts) Rules 2014 is appended as Annexure7.


Due to the difficulties faced in view of the Covid 19 pandemic the Registrar ofCompanies (ROC) Bangalore vide order dated 08th September 2020 had granted theextension of time to hold the AGM for the financial year 31st March 2020 forCompanies within the jurisdiction of ROC Bangalore which are unable to the hold the AGMwithin the due date for a period of three months from the due date by which the AGM oughtto have been held.