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Silverline Technologies Ltd.

BSE: 500389 Sector: IT
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Silverline Technologies Ltd. (SILVERLINE) - Chairman Speech

Company chairman speech


Welcome to the Nineteenth Annual General Meeting of your company!

2011 was a year very tough year across the world and the same applied to us. Though onenew offering was introduced in the IT Service Management service line, the new sales havebeen modest.

However, it was not all gloom. There were some very bright spots that make me believethat 2012 will be a better year, namely

a. We have kept a very close eye on Efficiency building measures across theorganization and the profitability Chairman and CEO is rising

b. The IT Service Management service line has been selected as IBM USA for deliveringservice management services for the next 3 years

c. The sales pitch within existing accounts is starting to pay off – there is newbusiness coming in

d. There is a great optimism for at least one significant size deal (if not more) beingstruck during the course of the year, and, finally,

e. The company is getting into strategic relationship with the province of PrinceEdward Island (where it delivers its service management business) to deliver on more work– there is a great enthusiasm that there will be some strategic work that yourCompany may win during the course of 2012.

I will take a few moments to highlight some of the key activities and achievements forthe year. I will also share some of the immediate thoughts on the future of the Company.

The focus lines will continue to be build further efficiencies in operations. In 2012,the IT Service Management is to launch at least 2 new practices in the areas ofInfrastructure Support Outsourcing. Besides, the Company is continually looking forpartners in the areas that will complete its blueprint of offering in the ServiceManagement space such as Inbound Customer Service, Onsite Support and gaining specificdomain knowledge in select industry verticals.

And finally, keeping in tune with the latest, your Company’s Service Managementteam has announced that its Software-as-a-Service (SaaS) based ITIL incident managementsoftware, iCare, is now available on Research in Motion’s PlayBook platform as wellas on website. Shortly, it will be available on Android devices as well as Apple devices.

The resilience during 2011 demonstrates that the company worked hard and took this timeto build long-term strategies. Your Company hopes that these moves will enable you, ourshareholders, to enhance the value of your Company and hence provide you with greaterreturns.

As a good corporate citizen, your Company is committed to its people. I applaud theunselfish attitude, dedication and undying effort of each and every employee of theorganization. I’m also grateful for the support of our business partners and ourBoard of Directors.

I thank each of you for your loyalty, your trust, and for the opportunity to protectyour investment in this Company.

To sum up, dear shareholders, my team and I will continue to work hard during thesedifficult times of economic activity, monitor the performance closely and take timelyactions to grow and optimize the operation across the Company.

We look forward to growing in this relationship.

Ravi Subramanian

Chairman and CEO

Silverline Technologies Limited

29th February, 2012