Sujana Universal Industries Ltd.

1995 SUJANA INDUSTRIES LIMITED CHAIRMANS' STATEMENT In my first address to you, I would like to elaborate on some serious thinking done by us in the recent past. In the course of the year, we have, after continuous brain storming developed a charter to monitor our course in the years to come. We have developed certain basic business goals which will blend our objectives with Society's. Our Business Mission, Objectives and Obligations have been formulated as under:- BUSINESS MISSION To achieve global standards of excellence in manufacturing and trading in various range of products and appliances in domestic and international markets, caring for customer satisfaction. To create an infrastructure with skilled Human Resource and modern technological base for development of the business. To register growth step by step and develop strategies to face new challenges in liberalised market economy and globalisation. To generate adequate return on investment to meet interests of shareholders and investors by achieving high standards of productivity and quality. To enrich and enhance employees growth and contribution by fostering company's corporate culture, values and ethos.' OBJECTIVES AND OBLIGATIONS OBJECTIVES To maintain smooth and uninterrupted supply of products, keeping adequate inventories and stocks to ensure product availability in all the markets. To optimise utilisation of existing infrastructure, operating at installed capacities, in order to maximise production and improve efficiency. To consolidate and sustain growth by developing a suitable structure, inducting monitoring systems for cost effectiveness and excercising controls at the corporate and operating levels for effective functioning. To build up manpower skills and technical expertise, aimed at self- reliance, for implementation of expansion programmes and diversification plans and to develop long-term corporate plans to provide activities for growth. OBLIGATIONS Towards Shareholders To ensure growth projections by matching performance results and build confidence goodwill and image. To ensure a reasonable annual dividend commensurate with company's performance, profits and future plans for investment. Towards customers & dealers To provide quality products and bring in awareness in them for competitive selling in buyers market at reasonable price, backed by customer-service. Towards employees To develop, upgrade their skill, through training, thus, enable career progression and advancement. Towards Community To ensure environmental protection in and around plant operational areas and help promote development of the neighbourhood by rendering assistance to the community. Y.S. CHOWDARY Chairman & Managing Director