Frequently asked questions FOR BUSINESS STANDARD PREMIUM

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A.As a first time visitor, when you visit the Business Standard website, you come across some articles denoted with a key prefixed to the heading. These are premium or locked articles.

To unlock such articles, you need to subscribe to the Business Standard Premium services.

Business Standard premium offers unlimited & uninterrupted access to exclusive content - Insights, Features, Comments and more - handpicked and curated by our Editors - just for you.

Not just access to behind the paywall content, Business Standard premium comes with a whole host of other benefits

A.When you subscribe to the Business Standard Premium Services, the following benefits accrue to you and the list of benefits is growing by the day.

  • Exclusive content, insights, features, opinions and comment - hand-picked by our editors, just for you.
  • Exclusive Content from sections as wide and diverse as Companies, Markets, Personal Finance, Opinion, Analysis, Features, Leisure and a lot more.
  • Focused Newsletters - These ensure you are on top of each topic that matters.
    1. Start your business day with a daily business briefing
    2. Get a head-start on what will happen at the Stock and other Markets with Markets View
    3. Creme-de-la-Creme: Best of Opinion plus Comment on how to interpret the world today, with BS Views
    4. The Day's Special - Spotlight on the "Event in the News". Gets you the complete picture with current and historical perspective.
    5. Business Round-up - in the evening along with information on stocks you wish to track.
    6. Manage your money better with our Friday Personal Finance Special Newsletter and the best on Policy with our Policy and Politics Newsletter every Wednesday.
  • Access to 20 plus years of digital archives
  • Full access to the Business Standard E-paper www.bs-epaper.com
  • Unlimited access to Business Standard Digital - website & mobile app
  • Pick 5 of your favorite companies. Get a daily email with all the news updates on them.
  • Stay on top of your investments. Track stock prices in your portfolio
  • Muted advertisements so that you enjoy a clutter free reading experience.

    A.Content as you consume is categorized into 2 broad buckets.


  • The first one is information - what happened, when it happened, who were involved etc. This information is commonly available to all and will always remain Free to access on the Business Standard website.
  • There is a second much more detailed category we commonly refer to as Insights. Insights are beyond news or information that is processed. Examples, Why it happened, what next, what changes, how and when will the change happen etc.
  • Insights give you a heads up over the rest. When you subscribe to Business Standard Premium Services, along with its other key benefits, you are basically paying to access these Insights before others do.
  • It's a small price to pay to stay better informed and ahead of the rest.

A.Once subscribed, you get unlimited access to all the content and services from any device through the browser or via mobile applications.

A.You can access your Business Standard Premium Subscription on any desktop/laptop browser or Business Standard mobile app for android and iOS. All apps are free to download

Download our Android App : https://play.google.com/store/apps/details?id=com.businessstandard&hl=en_IN

Download our Ios App: https://itunes.apple.com/in/app/business-standard/id482532990?mt=8

  • A.Seamless access to The Wall Street Journal online on any device with your Business Standard Digital account including open access to all the articles.
  • Experience the best of WSJ's reporting, video and interactive features (More business executives read the journal globally than any other publication).
  • Get WSJ's take on people and events shaping business, finance, technology, politics and culture.
  • Get WSJ newsletters in your inbox to make life easier on your busiest days.
  • A great way to stay up on Global Business.

Packages & Pricing

A.All our subscriptions are automatically renewed for your convenience. You don't have to worry about renewing the subscription every month; we take care of it for you. Moreover, you have complete control over your subscription and can contact us anytime to change or cancel the subscription.

A. Membership to Business Standard Premium will be automatically renewed every month.

Auto renewal is a key product attribute which enables you gain seamless month on month access to the product and services we offer. Importantly it is non-human intervention based and hence not prone to human errors. We do not offer a single month product.

A.To change your subscription plan, all you have to do is simply mail us at assist@bsmail with the preferred plan.

A.Yes, once subscribed you get full and complete access to WSJ.com. The access is over the desktop, the mobile browser and across applications on Google Play and Apple Stores. You also get access to the WSJ E-paper.

A.Well, you do not get the physical Newspaper. The Wall Street Journal also conducts local on ground events and other initiatives under WSJ Plus. WSJ Plus service is not covered under the current product we offer. Rest you can be assured of all the access.

A.While the service has a limitation that you cannot initiate the first transaction from USA, if subscribed from India or any other country other than US you can access the WSJ.com content while travelling to US or any other country across the globe.

A.The current offer is not available to existing premium/paid users of WSJ Digital. However if you happen to be a past premium or registered user of WSJ.com you are eligible to be a subscriber to this offer. Please write to assist@bsmail to activate your WSJ Access after you subscribe.

A.For first time users (not registered on WSJ.com) while you create your account on Business Standard we in parallel create your account on WSJ Digital. This saves you the time and effort of creating multiple accounts.

Once subscribed, you can merely visit assist@bsmail and access your subscription all with minimal additional steps

A.Other than the access to the Wall Street Journal, all packages offer similar benefits and access levels.

A.We offer following packages as per your need:

MONTHLY STAR(Business Standard Digital): Rupees Icon 149/month

SMART MONTHLY(Business Standard Digital +Wall Street Journal Digital): Rupees Icon 199/month

SMART ANNUAL(Business Standard Digital +Wall Street Journal Digital): Rupees Icon 1999/year

A.Our introductory prices are our lowest available rates

A.No, this membership is only for Digital platform.

A.No, we do not have an option to create your own package. We do offer multiple packages to choose from in order to best fit your needs

PAYMENT METHODS

A.Currently, Payment is available only through credit cards & debit cards (ICICI). Master and Visa Credit Cards being the preferred options. However, you can contact us for an offline (NEFT) purchase for the annual duration.

  • A.Standing Instructions enabled auto renewal is a key aspect of the product we offer. This functionality assists non-intervention based seamless monthly renewal of your subscription access
  • The non-auto intervention led alternatives are impractical and prone to human errors which result in a gap in user experience.
  • Standing Instruction facility is currently available across limited instruments/ payment channels
  • You should soon see more payment options as we are in the process of adding more instruments / payment channels

We do offer all Debit Cards for the Annual Subscriptions. Being long term the dependency on renewals is less.

A.Please be assured that our Payment Gateway is Verisign Certified with 128 bit encryption enabled.

A.Yes, you will be prompted to register first in order to complete your buying process. You need to create an account using your e-mail ID or any of your social accounts. If you have already registered earlier, you can use the same account for purchase. You need not create a separate account

A.News as you consume is categorized into 2 broad buckets: The first one is information while the second one is processed news or deep insights. If you do not wish to become a member you can still read the free informative articles

A.Currently you can write to us at assist@bsmail.in and we will mail you the GST compliant invoice, we will be launching the online feature shortly.

GENERAL QUERIES

A.Digital is an independent product, while some of the content is the same, with the Business Standard Premium access, you get a lot more during the day information, products like newsletters, access to archives etc which are independent of the Print Newspaper.

A.Yes, you can become a Business Standard Premium member from anywhere in the world.

For any questions, drop us an email at assist@bsmail.

A.Our product promise is muted not in your face advertisements for our premium customers. The objective is to ensure that as a premium subscriber you get clutter free content experience and that is what we promise. Credible and Quality content creation demands resources. The amount we charge you for premium access is a highly subsidized one. Advertisements fill in a part of the funds required. Over a period of time we assure you of a 100% clutter free experience.

A.Whether you are a player on the global scenario or have only India interests, the WSJ access is quite relevant. Be it a sound understanding of the global perspective on events as they occur, best of technology and insights on global companies and global markets.

A.Yes, you will be prompted to register first in order to complete your buying process. You need to create an account using your e-mail ID or any of your social accounts. If you have already registered earlier, you can use the same account for purchase. You need not create a separate account

A.News as you consume is categorized into 2 broad buckets: The first one is information while the second one is processed news or deep insights. If you do not wish to become a member you can still read the free informative articles

A.Currently you can write to us at assist@bsmail.in and we will mail you the GST compliant invoice, we will be launching the online feature shortly.

Refunds

A.No, we do not offer any refunds. However, you can cancel your subscription anytime.

Cancellations

A.Cancellation is easy and can be initiated anytime for the future with No Questions Asked.

If you wish to cancel your subscription, please write to us 48 hours prior to your card being charged for renewal.

Communicate from your registered email id and send the email with the cancellation request to assist@bsmail.in. Include your contact number for speedy action. Requests mailed to any other ID will not be acknowledged or actioned upon