BS EDIT: Capability centres need an enabling environment to thrive

By Business StandardPublished On Nov 27, 2024

The rise of GCCs in India

India has become a major destination, with Karnataka leading the way by planning three dedicated GCC parks in Bengaluru, Mysuru, and Belagavi

Karnataka’s focused strategy

Siddaramaiah’s dedicated GCC parks aim to cement Karnataka's position as a global hub

However, to succeed, the state must address fundamental requirements: Land availability, infra upgrades

The urbanisation advantage

Urbanisation is critical for scaling value in ITeS

Karnataka’s slogan, “Beyond Bengaluru”, can only succeed if cities like Mysuru and Belagavi offer: Comparable connectivity, World-class facilities

Leveraging human capital

Initiatives to create an industry-ready workforce are a step forward, aligning with GCCs' focus on human resource-intensive operations

Avoiding divisive policies

While improving local talent is essential, policies must avoid discriminatory practices. Job reservation for locals or disputes over “outsiders” deter multinational investments

Enabling environments drive growth

Investors respond better to incentives than restrictions. Karnataka must prioritise: A balanced regional development strategy and removing barriers to hiring and operations