Bank unions plan a three-day strike from September 28, with an indefinite strike threatened from October 26 if their demands remain unresolved
The unions are seeking a five-day work week and withdrawal of the performance-linked incentive scheme for public-sector banks
While digital banking has grown, small businesses and cash-dependent merchants still need branches for deposits and withdrawals
Saturdays are also crucial for many working customers
Banks could consider rotating staff through the week while keeping branches open on Saturdays
This would preserve service availability while giving employees a five-day working schedule
The opposition to performance-linked incentives also needs reconsideration. Specific concerns over implementation can be addressed, but a complete withdrawal may weaken incentives
The interests of employees, customers and taxpayers need to be balanced. Continued negotiations can help find a workable solution and avoid prolonged disruption to banking services