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How to register Aadhaar related complaints online
UIDAI or the Unique Identification Authority of India has recently announced a new redressal mechanism to register complaints related to Aadhaar services. The new Aadhaar help centre allows users to register complaints against any malpractice related to Aadhaar service through call, email or the official website of Aadhaar. The users can file complaints related to operator and enrolment agencies, and Aadhaar card not generated complaints.
What will you need to file an Aadhaar complaint?
• You will need the Aadhaar acknowledgement slip to file your complaint.
• You can file Aadhaar card related complaints using toll-free number 1947.
• You can also file your complaints through UIDAI’s email address - help@uidai.gov.in
For filing complaints using the official website of UIDAI
* Go to the official website of UIDAI (https://uidai.gov.in/)
* In the home page, under Contact & Support, click on File a Complaint
* Fill your Enrolment ID, date, time, contact details and other required details. * After filing your personal details, you will have to write your concern or complaint that you have.
* Once done, enter the captcha code and click submit. Your complaint will get registered. Save the complaint ID generated.
How to check status of your complaint
• You can also check the status of your complaint using the UIDAI website
• To check the status, follow the below-mentioned instructions
• Go to the home page of UIDAI
• Under Contact & Support, click on Check Complaint Status
• Enter the 14-digit complaint ID
• Enter captcha code and then click on check status. You can check the status now.