Fast Track cab plans pan-India expansion

The company expanded its services with new offerings, including a system to protect privacy of women customers

Fast Track Pvt Ltd, a call taxi firm based in Chennai, is planning to enter New Delhi with its services in the beginning of the next fiscal. This is part of the company’s plan to expand its operations pan-India, said its chairman M Prabu.

In the light of recent issues related to women safety, the company has introduced a value-added privacy service.

Under this, women and VIPs can book a cab masking their number, since they would be given a code number and the communications would be channeled through the customer care centre, which would ensure that the phone number of the person is not available to the driver.

"We want to have a pan-India presence with our services in all the state capitals and Tier I cities," he said.

It will tie up with an operator in these states and through them run the cabs, which would offer service under the brand Fast Track. The company is focusing on owner-cum-drivers for its services, which it has been following.

The company at present has its operations in Chennai, Hyderabad, Bangalore, Kolkata, Pune, Thiruvananthapuram and Kochi.

It is planning to add 1,500 cabs to its fleet of 1,5000. Of this 500 cabs would be added in Chennai, and 500 in the rest of Tamil Nadu while another 500 in the rest of India, he said.

He further stated that “currently 6000 cabs serve the Chennai market and 9500 cabs in Tamil Nadu, which has enabled Fast Track to capture 65 per cent of Chennai market share”.