OYO partners with PayZapp to aid frictionless payment

India's largest branded network of hotels OYO announced the integration of PayZapp, a complete payment solution by HDFC Bank, on its consumer app.

This tie-up will enable customers to directly link their debit and credit card to PayZapp, and book an OYO by making the payment in just one click. With PayZapp, users do not need to preload money each time they transact and can thereby access a convenient and secure way of payment.

"OYO is committed to making the hotel booking process seamless and hassle-free. We deliver a superior app booking and room-service experience. As a result, the app now drives over 60% of our bookings. Making payment frictionless is the next step in wowing the customer," said Founder and CEO OYO, Ritesh Agarwal.

"We have received positive customer feedback on the tie-up with PayZapp and how it complements the three-tap booking experience currently offered by the OYO app. PayZapp will help us reach new customers while enhancing the experience of our existing user-base," added Ritesh Agarwal.

"Customer convenience lies at the core of every new initiative at HDFC Bank. We are extremely pleased to partner with OYO to provide one click payments through PayZapp. Our customer base is highly evolved in the online travel booking segment and we have witnessed a very enthusiastic response to the booking and payment experience through OYO. With this partnership we hope to further enhance this experience," said Country Head-Card Payment Products Merchant Acquiring Services and Marketing HDFC Bank, Parag Rao.

OYO is committed to building a long term relationship with HDFC Bank and PayZapp and will continue to collaborate on both strategic and tactical campaigns.

OYO, now present over 180 cities, has more than 6000 hotels in its network and also has operations in Malaysia.